At a Glance
- Tasks: Deliver top-notch lawn care services and build relationships with customers.
- Company: Join a leading lawn care company with a focus on professional service.
- Benefits: Competitive salary, annual leave, training, and perks like free lawn treatments.
- Other info: Enjoy a supportive team environment with opportunities for growth.
- Why this job: Work outdoors, stay active, and make a difference in your community.
- Qualifications: Full UK driving licence and excellent communication skills required.
The predicted salary is between 26645 - 28645 £ per year.
As a Lawn Operative, you will be responsible for delivering a high level of professional service to customers across your treatment area. With training, you will be able to identify lawn issues and offer advice on treatments that may be required, building relationships with our customers on every visit.
Responsibilities
- Maintain contact with the customer before a treatment is carried out, informing them when you will be attending (call ahead).
- Visit a number of designated customers on a daily basis to apply fertiliser and herbicide.
- Inform the customer before any work commences and, if the customer is not available, continue with the treatment.
- Notify the customer at the conclusion of the work that the treatment has been completed and supply the invoice explaining what work has been carried out.
- Inform the customer of the next treatment date.
- Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required.
- Carry out essential Spring/Autumn machine work such as aerators, scarifiers and lawn top‑dressers using a variety of professional lawn‑care machinery.
- Perform aeration and scarification (removal of moss, thatch and soil compaction) in a safe and professional manner, using regular garden tools such as rakes, leaf sweepers and brooms.
- Work in a team or alone on machine work, which can be physically demanding, requiring good general fitness.
- Maintain standards of all health and safety practices, as supplied by Green Thumb Limited.
- Maintain a high level of cleanliness of the company vehicle and ensure all servicing is completed.
- Ensure a professional and smart appearance at all times.
- Carry out any necessary simple service calls as and when they arise.
- Carry out lawn analysis and quotations as required.
- Support business growth by speaking to potential customers and providing point‑of‑sale material as requested.
- Maintain and update stock reports when required.
Qualifications
- Have a full UK driving licence for manual vehicles.
- Have excellent communication and customer‑facing skills.
- Have a passion for lawn care.
- Want a job where you can work independently, outdoors and keep active.
- Be able to deliver top‑quality customer service.
- Have excellent organisation and time‑keeping skills.
- Have the right to work in the UK.
- Experience in any of the following is an advantage: Maintenance Worker, Maintenance Operative, Caretaker, Maintenance Technician, Maintenance Assistant, Maintenance Engineer, Maintenance Supervisor, Maintenance Manager, Facilities, Grounds Worker, Health & Safety, Estates Management, Gardener, Postal Services, Delivery drivers, Labourer, Lawn Care, Landscaping, Lawn Technician, Customer services, Sales.
Salary and Hours
- Starting salary: £26,645.00 + £2,000 OTE.
- Annual salary reviews.
- Hours of work: 8:00 am – 4:30 pm Monday to Friday (with overtime opportunities).
- Location of work: Salisbury.
Benefits
- Annual holiday allowance increase, up to 22 days + Bank Holidays.
- Company van and mobile phone.
- New uniform annually.
- Paid training and qualification in the application of pesticides and chemicals.
- Ongoing training and development.
- Medical cash plan.
- Christmas shutdown.
- Free lawn treatments.
- Enhanced paternity & maternity pay.
- Company sick pay.
- 24‑hour Employee Assistance Helpline.
- Store discounts on other retailers.
- Long service awards.
- Employee of the month awards.
Lawn Care Technician – Field Service & Customer Care in Salisbury employer: GreenThumb Ltd
Green Thumb Limited is an exceptional employer that prioritises employee growth and well-being, offering comprehensive training and development opportunities in the field of lawn care. With a supportive work culture that values customer service and teamwork, employees enjoy benefits such as an annual holiday allowance increase, a company vehicle, and a medical cash plan, all while working in the beautiful surroundings of Salisbury. Join us for a rewarding career where you can make a difference in customers' lives while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Lawn Care Technician – Field Service & Customer Care in Salisbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Green Thumb Limited. Understand their values and what they stand for in lawn care. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and lawn care. Prepare some examples from your past experiences that highlight your skills and how you can bring value to the team.
✨Tip Number 3
Dress the part! Since you'll be working outdoors and representing the company, make sure you look professional and smart for your interview. It shows that you take the role seriously and are ready to maintain that standard.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Lawn Care Technician – Field Service & Customer Care in Salisbury
Some tips for your application 🫡
Show Your Passion for Lawn Care:When writing your application, let us know why you love lawn care! Share any personal experiences or stories that highlight your enthusiasm for the outdoors and maintaining beautiful lawns.
Highlight Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to emphasise your communication skills. Give examples of how you've provided excellent service in previous jobs, as we value building relationships with our customers.
Be Organised and Punctual:We’re looking for someone who can manage their time well. In your application, mention any experiences where you’ve successfully juggled multiple tasks or met tight deadlines, showing us you can keep things running smoothly.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our team!
How to prepare for a job interview at GreenThumb Ltd
✨Know Your Lawn Care Basics
Brush up on your lawn care knowledge before the interview. Understand common lawn issues and treatments, as well as the equipment used in the field. This will show your passion for the role and help you answer technical questions confidently.
✨Demonstrate Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or built strong relationships with clients.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving skills and ability to work independently. Prepare scenarios where you had to think on your feet or manage your time effectively, especially in physically demanding situations.
✨Dress the Part
Even though the job is outdoors and hands-on, showing up in smart attire can make a great first impression. It reflects your professionalism and readiness to represent the company well, so don’t overlook this detail!
