Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a dynamic team to meet sales targets and provide top-notch customer service.
- Company: GreenThumb, a leader in lawn care with a positive work culture.
- Benefits: Enjoy 22 days holiday, medical cash plan, and discounts at retailers.
- Why this job: Make a real impact by helping customers achieve their dream lawns.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Remote work with opportunities for growth and recognition.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities
- Work collaboratively as a team to ensure all KPIs and targets are met.
- Communicate with our existing and cancelled customers in an omni-channel contact centre environment which includes inbound and outbound calls, emails and webchat.
- Ensure campaign and productivity targets are met by taking ownership of your own performance.
- Practice and promote ethical selling.
- Use objection handling and negotiation skills to promote additional products to help our customers achieve a wonderful looking lawn.
- Become a subject matter expert.
- Keep the customer at the centre of everything you do.
- Support company growth by providing a first-class new customer journey.
- Identify opportunities and introduce the customer to our fantastic products and services.
- Promote and implement our Direct Debit schemes.
- Act as an Ambassador for GreenThumb when representing and promoting the company.
- Handle all calls in a professional, prompt and courteous manner.
- Ensure accurate records are kept and maintained on the GreenThumb database, making clear and concise notes in required fields.
- Provide accurate feedback on any trends in campaigns.
- Always adhere to all GreenThumb policies and procedures.
- Communicate and liaise effectively with all departments to ensure a customer centric approach.
- Carry out any other duties that may be considered relevant to the position within the terms of your contract of employment.
You will be working remotely, as part of a positive and exciting sales team, where you will be expected to consultatively sell a range of products and services that GreenThumb offer. You will respond to inbound enquiries and make outbound calls, which may include cold calling. You will ensure an ethical approach to customers is always taken. You will need to be passionate about the quality of work that you deliver and be self-motivated to achieve and exceed your goals at every opportunity. Good written and oral communication skills.
Qualifications
- Ability to work individually or as part of a team.
- A flexible and proactive approach to work.
- Excellent telephone skills.
- Customer Service experience.
- Experience working in a target driven environment.
- Sales Experience.
- Knowledge of handling and resolving customer complaints.
- Proven track record of achieving KPIs/Targets.
Benefits
- Holiday allowance of 22 days plus bank holidays (increasing by each year of service, up to a maximum of 26 days).
- Medical cash plan.
- Christmas Shutdown.
- Free Lawn Treatments.
- Enhanced Paternity & Maternity pay.
- Company Sick pay.
- 24 hour Employee Assistance Helpline.
- Store Discounts on other retailers.
- Long Service Awards.
- Employee of the Month Awards.
Sales Advisor employer: GreenThumb Ltd
Contact Detail:
GreenThumb Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research GreenThumb's products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to be an ambassador for the brand.
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls and emails, it’s crucial to sound professional and friendly. Try role-playing with a friend or family member to get comfortable with objection handling and negotiation.
✨Tip Number 3
Show off your sales experience! Be ready to share specific examples of how you've met targets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about helping customers achieve a wonderful looking lawn and that you’re ready to be part of our positive sales team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. If you've got customer service or sales experience, shout about it! We love seeing how your skills align with what we do at GreenThumb.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and make sure to address all the key responsibilities mentioned in the job description. We appreciate well-organised applications that are easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GreenThumb Ltd
✨Know Your Products Inside Out
Before the interview, make sure you familiarise yourself with GreenThumb's products and services. Being able to discuss how these can benefit customers will show your passion and expertise, which is crucial for a Sales Advisor role.
✨Practice Your Communication Skills
Since you'll be handling calls and emails, practice your verbal and written communication skills. Try role-playing common customer scenarios with a friend to refine your objection handling and negotiation techniques.
✨Showcase Your Team Spirit
Highlight your ability to work collaboratively in a team. Share examples from your past experiences where you contributed to achieving team targets or KPIs, as this is key for the role at GreenThumb.
✨Prepare for Ethical Selling Questions
Be ready to discuss what ethical selling means to you and how you would apply it in your role. Think of examples where you've successfully promoted products while keeping the customer's best interests at heart.
