At a Glance
- Tasks: Deliver top-notch lawn care services and build relationships with customers.
- Company: Join GreenThumb Ltd, the UK's leading lawn care provider with over 36 years of experience.
- Benefits: Enjoy competitive pay, annual leave, training, and a company van.
- Other info: Dynamic role with opportunities for growth and development in a supportive team.
- Why this job: Work outdoors, stay active, and make lawns beautiful while connecting with customers.
- Qualifications: Full UK driving licence and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Due to growth and expansion, we have exciting opportunities for Lawn Care Operatives with GreenThumb Ltd, UK’s leading provider of lawn care. For over 36+ years we have been developing products such as the no scorch technology, lawn make overs and have now launched a brand new lawn treatment cycle service.
What we offer:
- Annual salary reviews
- Annual holiday allowance increase, up to 22 days + Bank Holidays
- Hours of work: 8am – 4.30pm Monday to Friday (with overtime opportunities)
- Location of work: Maidstone, Kent
- Company van and mobile phone
- New uniform annually
- Paid training and qualification in the application of pesticides and chemicals
- Ongoing training and development
- Medical cash plan
- Christmas Shutdown
- Free Lawn Treatments
- Enhanced Paternity & Maternity pay
- Company Sick pay
- 24 hour Employee Assistance Helpline
- Store Discounts on other retailers
- Long Service Awards
- Employee of the Month Awards
About you:
As a Lawn Operative, you will be responsible for delivering a high level of professional service to customers across your treatment area. With training, you will be able to identify lawn issues and offer advice on treatments that may be required. Building relationships with our customers is essential, you will therefore be able to talk to our customers on every visit, offering expert advice on our products and services, helping us to build lawns that our customers will love!
Responsibilities:
- Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending.
- To visit a number of designated customers on a daily basis to apply fertiliser and herbicide.
- Where possible, inform the customer before any work commences, that you are there.
- At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out.
- Inform the customer of the next treatment date.
- Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required.
- Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery.
- Aeration and scarification is the reduction of moss, thatch and soil compaction which needs to be carried out in a safe and professional manner.
- The use of regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste.
- Working in a team or alone on machine work which can be physically demanding so good general fitness is required.
- Maintain standards of all health and safety practices, as supplied by Green Thumb Limited.
- Maintaining a high level of cleanliness of the company vehicle and ensure all servicing is completed.
- Ensure a professional and smart appearance at all times.
- Carrying out any necessary simple service calls as and when they arise.
- Carry out lawn analysis and quotations as required.
- Supporting business growth by speaking to potential customers and giving point of sale material as requested.
- Maintain and update stock reports when required.
The ideal candidate will:
- Have full, UK driving licence for manual vehicles
- Have excellent communication and customer-facing skills
- Have a passion for lawn care
- Want a job where they can work independently, outdoors and keep active
- Have excellent organisation and timekeeping skills
- Have the right to work in the UK
You may have experience of the following: Maintenance Worker, Maintenance Operative, Caretaker, Maintenance Technician, Maintenance Assistant, Maintenance Engineer, Maintenance Supervisor, Maintenance Manager, Facilities, Grounds Worker, Health & Safety, Estates Management, Facilities Management, Gardener, Postal Services, Delivery drivers, Labourer, Lawn Care, Landscaping, Lawn Technician, Customer services, Sales.
Outdoor Lawn Care Specialist - Customer-Focused Ops in Maidstone employer: GreenThumb Ltd
GreenThumb Ltd is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With comprehensive training, generous holiday allowances, and a range of benefits including enhanced maternity and paternity pay, employees can thrive in their roles while enjoying a healthy work-life balance. Located in Maidstone, Kent, our team members benefit from a strong sense of community and the opportunity to work outdoors, making every day rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Outdoor Lawn Care Specialist - Customer-Focused Ops in Maidstone
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GreenThumb Ltd. Understand their products and services, especially the new lawn treatment cycle service. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your communication skills! As a Lawn Care Operative, you'll be chatting with customers regularly. Try role-playing with a friend or family member to get comfortable discussing lawn care and treatments. The more confident you are, the better!
✨Tip Number 3
Show off your passion for lawn care! During interviews, share any personal experiences or projects you've worked on related to gardening or landscaping. This will highlight your enthusiasm and commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the GreenThumb team. Let’s get you that job!
We think you need these skills to ace Outdoor Lawn Care Specialist - Customer-Focused Ops in Maidstone
Some tips for your application 🫡
Show Your Passion for Lawn Care:When writing your application, let us know why you love lawn care! Share any personal experiences or projects that showcase your enthusiasm. We want to see that you're not just looking for a job, but that you genuinely care about helping customers achieve beautiful lawns.
Highlight Your Customer Service Skills:Since this role is all about building relationships with customers, make sure to emphasise your communication skills. Share examples of how you've successfully interacted with customers in the past. We’re looking for someone who can connect and provide expert advice!
Be Clear and Organised:Keep your application neat and structured. Use bullet points for your skills and experiences to make it easy for us to read. A well-organised application reflects your timekeeping and organisational skills, which are super important for this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at GreenThumb!
How to prepare for a job interview at GreenThumb Ltd
✨Know Your Lawn Care Stuff
Brush up on your knowledge of lawn care techniques and products, especially those mentioned in the job description like fertilisers and herbicides. Be ready to discuss how you would identify lawn issues and suggest treatments, as this shows you're not just passionate but also knowledgeable.
✨Show Off Your Customer Skills
Since this role is all about customer interaction, think of examples where you've provided excellent service. Prepare to share stories that highlight your communication skills and ability to build relationships, as these are key to succeeding in this position.
✨Get Familiar with the Company
Do a bit of homework on GreenThumb Ltd. Understand their products, services, and what sets them apart in the lawn care industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and how you handle physical tasks. Think about scenarios where you've had to work independently or in a team, and be prepared to discuss how you maintain health and safety standards while working outdoors.
