At a Glance
- Tasks: Join a vibrant sales team to sell lawn care products and services.
- Company: GreenThumb, a company committed to ethical growth and customer satisfaction.
- Benefits: Enjoy 22 days holiday, medical cash plan, and employee discounts.
- Other info: Flexible hours with opportunities for part-time roles and career growth.
- Why this job: Make a difference in customers' lives while achieving your sales goals.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Hours & days of work: 37.5 hours per week – Monday to Friday between 8:00 am and 7:00 pm. Part‑time roles also sought. May be required to take part in a rota for part‑time hours on Saturday.
About the role: You will work as part of a positive and exciting Sales team. Your responsibilities include consultatively selling a range of products and services offered by GreenThumb, responding to inbound enquiries, making outbound calls (including cold calling), and maintaining an ethical approach to customers. You should be passionate about quality, self‑motivated, and able to exceed goals.
What we offer:
- Holiday allowance of 22 days plus bank holidays, increasing each year of service up to 26 days
- Medical cash plan
- Christmas shutdown
- Free lawn treatments
- Enhanced paternity & maternity pay
- Company sick pay
- 24‑hour employee assistance helpline
- Store discounts on other retailers
- Long service awards
- Employee of the month awards
Main duties of the role:
- Work collaboratively as a team to ensure all KPI’s and targets are met.
- Communicate with existing and cancelled customers in an omni‑channel contact centre environment including inbound/outbound calls, emails and webchat.
- Ensure campaign and productivity targets are met by taking ownership of your performance.
- Practice and promote ethical selling.
- Use objection handling and negotiation skills to promote additional products to help customers achieve a wonderful looking lawn.
- Become a subject‑matter expert.
- Keep the customer at the centre of everything you do.
- Support company growth by providing a first‑class new customer journey; identify opportunities and introduce customers to our products and services.
- Promote and implement our direct debit schemes.
- Act as an ambassador for GreenThumb when representing and promoting the company.
- Handle all calls in a professional, prompt, and courteous manner.
- Keep accurate records on the GreenThumb database, making clear and concise notes in required fields.
- Provide accurate feedback on any trends in campaigns.
- Always adhere to all GreenThumb policies and procedures.
- Communicate and liaise effectively with all departments to ensure a customer‑centric approach.
- Carry out any other duties relevant to the position within the terms of your contract of employment.
Do you have:
- Good written and oral communication skills.
- Ability to work individually or as part of a team.
- A flexible and proactive approach to work.
- Excellent telephone skills.
- Customer service experience.
- Knowledge of handling and resolving customer complaints.
- Proven track record of achieving KPI’s/targets.
Lawn Care Sales Pro – Ethical, KPI‑Driven Growth employer: GreenThumb Ltd
At GreenThumb, we pride ourselves on being an exceptional employer that fosters a positive and collaborative work culture. Our commitment to employee growth is evident through our comprehensive benefits package, including generous holiday allowances, medical cash plans, and enhanced parental leave. Located in a vibrant community, we offer a supportive environment where you can thrive as part of a dedicated sales team, all while promoting ethical practices and delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Lawn Care Sales Pro – Ethical, KPI‑Driven Growth
✨Tip Number 1
Get to know the company! Research GreenThumb and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Whether it's for cold calling or responding to inquiries, having a clear and confident way to present yourself and the products can make all the difference. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a thank-you email. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Lawn Care Sales Pro – Ethical, KPI‑Driven Growth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for lawn care and customer service shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about helping customers achieve a beautiful lawn!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your achievements in sales and customer service.
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and keep your sentences short. We appreciate applications that are easy to read and get straight to the point, so avoid fluff and focus on what makes you a great fit.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at GreenThumb Ltd
✨Know Your Stuff
Before the interview, make sure you understand GreenThumb's products and services inside out. Familiarise yourself with their ethical selling approach and think about how you can demonstrate your passion for quality during the conversation.
✨Show Off Your Sales Skills
Prepare examples of your past sales experiences, especially where you've exceeded KPIs or handled objections effectively. Be ready to discuss specific situations where you’ve successfully promoted additional products or services to customers.
✨Be Customer-Centric
During the interview, emphasise your commitment to a customer-centric approach. Share stories that highlight how you've put customers first in previous roles, and how you plan to do the same at GreenThumb.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, company culture, and how success is measured at GreenThumb. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
