At a Glance
- Tasks: Deliver top-notch lawn care services and build relationships with customers.
- Company: Join GreenThumb Ltd, the UK's leading lawn care provider with over 36 years of experience.
- Benefits: Enjoy competitive pay, annual leave, training, and a company van.
- Other info: Dynamic role with opportunities for growth and development in a supportive team.
- Why this job: Work outdoors, stay active, and make lawns beautiful while connecting with customers.
- Qualifications: Full UK driving licence and excellent communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Due to growth and expansion, we have exciting opportunities for Lawn Care Operatives with GreenThumb Ltd, UK’s leading provider of lawn care. For over 36+ years we have been developing products such as the no scorch technology, lawn make overs and have now launched a brand new lawn treatment cycle service.
What we offer:
- Annual salary reviews
- Annual holiday allowance increase, up to 22 days + Bank Holidays
- Hours of work: 8am – 4.30pm Monday to Friday (with overtime opportunities)
- Location of work: Hemel Hempstead
- Company van and mobile phone
- New uniform annually
- Paid training and qualification in the application of pesticides and chemicals
- Ongoing training and development
- Medical cash plan
- Christmas Shutdown
- Free Lawn Treatments
- Enhanced Paternity & Maternity pay
- Company Sick pay
- 24 hour Employee Assistance Helpline
- Store Discounts on other retailers
- Long Service Awards
- Employee of the Month Awards
About you:
As a Lawn Operative, you will be responsible for delivering a high level of professional service to customers across your treatment area. With training, you will be able to identify lawn issues and offer advice on treatments that may be required. Building relationships with our customers is essential, you will therefore be able to talk to our customers on every visit, offering expert advice on our products and services, helping us to build lawns that our customers will love!
Responsibilities:
- Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending.
- To visit a number of designated customers on a daily basis to apply fertiliser and herbicide.
- Where possible, inform the customer before any work commences, that you are there.
- At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out.
- Inform the customer of the next treatment date.
- Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required.
- Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery.
- Aeration and scarification is the reduction of moss, thatch and soil compaction which needs to be carried out in a safe and professional manner.
- The use of regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste.
- Working in a team or alone on machine work which can be physically demanding so good general fitness is required.
- Maintain standards of all health and safety practices, as supplied by Green Thumb Limited.
- Maintaining a high level of cleanliness of the company vehicle and ensure all servicing is completed.
- Ensure a professional and smart appearance at all times.
- Carrying out any necessary simple service calls as and when they arise.
- Carry out lawn analysis and quotations as required.
- Supporting business growth by speaking to potential customers and giving point of sale material as requested.
- Maintain and update stock reports when required.
The ideal candidate will:
- Have full, UK driving licence for manual vehicles
- Have excellent communication and customer-facing skills
- Have a passion for lawn care
- Want a job where they can work independently, outdoors and keep active
- Have excellent organisation and timekeeping skills
- Have the right to work in the UK
If you think you fit the criteria and would like to work for a forward-thinking business, why not join us as our Lawn Operative, click “apply” below - we want to hear from you!
Lawn Care Specialist – Outdoor Treatments & Customer Care in Hemel Hempstead employer: GreenThumb Ltd
GreenThumb Ltd is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With comprehensive training, generous benefits including enhanced maternity and paternity pay, and a commitment to work-life balance, employees can thrive in their roles while enjoying the great outdoors in Hemel Hempstead. Join a company that values its staff and fosters long-term relationships with both customers and employees alike.
StudySmarter Expert Advice🤫
We think this is how you could land Lawn Care Specialist – Outdoor Treatments & Customer Care in Hemel Hempstead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GreenThumb Ltd. Understand their products and services, especially the new lawn treatment cycle service. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your communication skills! As a Lawn Care Specialist, you'll be chatting with customers regularly. Try role-playing with a friend or family member to get comfortable discussing lawn care and treatments. It’ll help you sound confident and knowledgeable during the interview.
✨Tip Number 3
Show off your passion for lawn care! Bring examples of your experience or any personal projects you've worked on. Whether it's a garden you've transformed or a lawn care tip you've mastered, sharing these stories can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Lawn Care Specialist – Outdoor Treatments & Customer Care in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion for Lawn Care:When writing your application, let us know why you love lawn care! Share any personal experiences or projects that showcase your enthusiasm. This will help us see your genuine interest in the role.
Highlight Your Customer Service Skills:Since building relationships with customers is key, make sure to mention any relevant experience you have in customer service. We want to know how you can connect with our clients and provide them with top-notch service.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate clarity and want to quickly understand what makes you a great fit for the Lawn Operative role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at GreenThumb Ltd
✨Know Your Lawn Care Basics
Brush up on your knowledge of lawn care treatments and common issues. Be ready to discuss how you would identify problems and suggest solutions, as this shows your passion for the role and your ability to provide expert advice to customers.
✨Show Off Your Communication Skills
Since you'll be interacting with customers regularly, practice how you would explain treatments and services clearly. Think of examples where you've successfully communicated with clients or resolved issues, as this will demonstrate your customer-facing skills.
✨Demonstrate Your Independence
This role requires working independently outdoors, so be prepared to share experiences where you've taken initiative or managed tasks on your own. Highlight your timekeeping and organisational skills to show that you can handle the responsibilities of the job.
✨Dress the Part
First impressions matter! Make sure to dress smartly and professionally for the interview. This not only reflects your understanding of the company's standards but also shows that you take the opportunity seriously and are ready to represent the brand well.
