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- Tasks: Deliver top-notch lawn care services and build relationships with customers.
- Company: Join GreenThumb Ltd, the UK's leading lawn care provider with over 36 years of experience.
- Benefits: Enjoy a competitive salary, company van, paid training, and generous holiday allowance.
- Other info: Dynamic role with opportunities for growth and employee recognition awards.
- Why this job: Work outdoors, stay active, and make lawns beautiful while connecting with customers.
- Qualifications: Full UK driving licence and excellent communication skills; training provided for the right candidate.
The predicted salary is between 27831 - 29831 £ per year.
Due to growth and expansion, we have exciting opportunities for Lawn Care Operatives with GreenThumb Ltd, UK’s leading provider of lawn care. For over 36+ years we have been developing products such as the no scorch technology, lawn make overs and have now launched a brand new lawn treatment cycle service.
What We Offer:
- Starting salary: £27,831.00 + £2,000 OTE
- Annual salary reviews
- Annual holiday allowance increase, up to 26 days + Bank Holidays
- Hours of work: 8am – 4.30pm Monday to Friday (with overtime opportunities)
- Location of work: Loughton, Essex Surrounding areas
Benefits:
- Company van and mobile phone
- New uniform annually
- Paid training and qualification in the application of pesticides and chemicals
- Ongoing training and development
- Medical cash plan
- Christmas Shutdown
- Free Lawn Treatments
- Enhanced Paternity & Maternity pay
- Company Sick pay
- 24 hour Employee Assistance Helpline
- Store Discounts on other retailers
- Long Service Awards
- Employee of the Month Awards
About You:
As a Lawn Operative, you will be responsible for delivering a high level of professional service to customers across your treatment area. With training, you will be able to identify lawn issues and offer advice on treatments that may be required. Building relationships with our customers is essential; you will therefore be able to talk to our customers on every visit, offering expert advice on our products and services, helping us to build lawns that our customers will love.
Responsibilities:
- Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending.
- Visiting a number of designated customers on a daily basis to apply fertiliser and herbicide.
- Informing the customer before any work commences, that you are there. (If the customer is not available then continue with the treatment.)
- At the conclusion of the work, notifying the customer that the treatment has been completed and supplying the invoice explaining what work has been carried out.
- Informing the customer of the next treatment date.
- Identifying any lawn issues and offering any necessary advice on lawn and mowing practice and any additional treatments which may be required.
- Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery.
- Aeration and scarification (reducing moss, thatch and soil compaction) carried out in a safe and professional manner, using regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste.
- Working in a team or alone on machine work which can be physically demanding, requiring good general fitness.
- Maintaining standards of all health and safety practices, as supplied by GreenThumb Ltd.
- Maintaining a high level of cleanliness of the company vehicle and ensuring all servicing is completed.
- Ensuring a professional and smart appearance at all times.
- Carrying out any necessary simple service calls as and when they arise.
- Carrying out lawn analysis and quotations as required.
- Supporting business growth by speaking to potential customers and giving point of sale material as requested.
- Maintaining and updating stock reports when required.
The Ideal Candidate Will:
- Have a full, UK driving licence for manual vehicles.
- Have excellent communication and customer-facing skills.
- Have a passion for lawn care.
- Want a job where they can work independently, outdoors and stay active.
- Be able to deliver top quality customer service.
- Have excellent organisation and timekeeping skills.
- Have the right to work in the UK.
- Possess PA1/PA6 qualifications (preferred, full training will be provided for the right candidate).
Relevant Experience:
Maintenance Worker, Maintenance Operative, Caretaker, Maintenance Technician, Maintenance Assistant, Maintenance Engineer, Maintenance Supervisor, Maintenance Manager, Facilities, Grounds Worker, Health & Safety, Estates Management, Facilities Management, Gardener, Postal Services, Delivery drivers, Labourer, Lawn Care, Landscaping, Lawn Technician, Customer services, Sales.
Lawn Operative - Harlow in Essex employer: GreenThumb Ltd
Contact Detail:
GreenThumb Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lawn Operative - Harlow in Essex
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GreenThumb Ltd. Understand their products and services, especially the no scorch technology and lawn treatment cycles. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your communication skills! As a Lawn Operative, you'll be chatting with customers regularly. Try role-playing with a friend or family member to get comfortable discussing lawn care and treatments. The more confident you are, the better!
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but practical. It shows that you respect the company and understand the importance of professionalism in customer service.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you can find all the details about the role right there!
We think you need these skills to ace Lawn Operative - Harlow in Essex
Some tips for your application 🫡
Show Your Passion for Lawn Care: When writing your application, let us know why you love lawn care! Share any personal experiences or projects that showcase your enthusiasm. We want to see that you're genuinely excited about the role and ready to help our customers achieve their dream lawns.
Highlight Your Customer Service Skills: As a Lawn Operative, you'll be interacting with customers regularly. Make sure to emphasise your communication skills and any previous customer service experience in your application. We value candidates who can build relationships and provide top-notch service!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at GreenThumb Ltd
✨Know Your Lawn Care Basics
Brush up on your lawn care knowledge before the interview. Familiarise yourself with common lawn issues and treatments, as well as GreenThumb's unique offerings like no scorch technology. This will show your passion for the role and help you engage in meaningful conversations.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or built relationships with clients, as this will demonstrate your ability to connect with customers effectively.
✨Dress the Part
Even though the job is outdoors, make sure to present yourself smartly for the interview. A professional appearance can make a great first impression. Plus, it shows that you understand the importance of maintaining a professional image, which is key in customer-facing roles.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the training process, team dynamics, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.