At a Glance
- Tasks: Engage with customers, apply fertiliser, and provide expert lawn care advice.
- Company: Join Green Thumb Limited, a leader in lawn care with a customer-first approach.
- Benefits: Enjoy a competitive salary, company van, paid training, and generous holiday allowance.
- Other info: Dynamic role with opportunities for growth and employee recognition.
- Why this job: Make a difference in customers' lives while working outdoors and staying active.
- Qualifications: Full UK driving licence and excellent communication skills required.
The predicted salary is between 26645 - 28645 £ per year.
Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending. Call ahead to schedule. To visit a number of designated customers daily to apply fertiliser and herbicide.
Responsibilities
- Maintain contact with customers before treatments, informing them of appointment times.
- Visit designated customers daily to apply fertiliser and herbicide.
- Inform customers when you arrive; if unavailable, proceed with treatment.
- Notify customers upon completion, provide invoice and explain work performed.
- Inform customers of next treatment date.
- Identify lawn issues and offer advice on lawn and mowing practices and additional treatments.
- Perform spring/autumn machine work (aerators, scarifiers, lawn top‑dressers) using professional machinery.
- Conduct aeration and scarification safely, clearing waste with garden tools.
- Work alone or as part of a team on physically demanding machine work, maintaining general fitness.
- Adhere to health and safety practices supplied by Green Thumb Limited.
- Maintain a high level of cleanliness of the company vehicle and ensure all servicing is completed.
- Maintain a professional and smart appearance at all times.
- Carry out any necessary simple service calls as they arise.
- Perform lawn analysis and provide quotations as required.
- Support business growth by speaking to potential customers and providing point‑of‑sale material.
- Maintain and update stock reports when required.
Qualifications & Skills
- Full UK driving licence for manual vehicles.
- Excellent communication and customer‑facing skills.
- Passion for lawn care.
- Ability to work independently, outdoors and remain active.
- Deliver top‑quality customer service.
- Excellent organisation and time‑keeping skills.
- Right to work in the UK.
- Experience in roles such as Maintenance Worker, Maintenance Operative, Caretaker, Maintenance Technician, Maintenance Assistant, Maintenance Engineer, Maintenance Supervisor, Maintenance Manager, Facilities, Grounds Worker, Health & Safety, Estates Management, Facilities Management, Gardener, Postal Services, Delivery drivers, Labourer, Lawn Care, Landscaping, Lawn Technician, Customer services, Sales.
Salary & Hours
- Starting salary: £26,645.00 + £2,000 OTE.
- Annual salary reviews.
- Annual holiday allowance increase, up to 22 days + bank holidays.
- Hours of work: 8:00 – 16:30, Monday to Friday (with overtime opportunities).
- Location: Chippenham, Bath.
Benefits
- Company van and mobile phone.
- New uniform annually.
- Paid training and qualification in pesticide and chemical application.
- Ongoing training and development.
- Medical cash plan.
- Christmas shutdown.
- Free lawn treatments.
- Enhanced paternity & maternity pay.
- Company sick pay.
- 24‑hour employee assistance helpline.
- Store discounts on other retailers.
- Long service awards.
- Employee of the month awards.
Customer‑Focused Lawn Care Technician in Chippenham employer: GreenThumb Ltd
Green Thumb Limited is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the picturesque location of Chippenham, Bath. With benefits such as paid training, a company van, and a medical cash plan, employees are empowered to excel in their roles while enjoying a healthy work-life balance. The commitment to ongoing development and recognition through awards fosters a sense of belonging and motivation among the team.
StudySmarter Expert Advice🤫
We think this is how you could land Customer‑Focused Lawn Care Technician in Chippenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Green Thumb Limited. Understand their values and what they stand for in lawn care. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, make sure you can clearly explain your experience and how you handle customer queries. Role-play with a friend or family member to get comfortable talking about your skills and experiences.
✨Tip Number 3
Show off your passion for lawn care! During the interview, share any personal projects or experiences you've had with lawn maintenance. Whether it’s a garden you’ve nurtured or tips you’ve learned, let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows that you’re proactive and professional.
We think you need these skills to ace Customer‑Focused Lawn Care Technician in Chippenham
Some tips for your application 🫡
Show Your Passion for Lawn Care:When writing your application, let us know why you love lawn care! Share any personal experiences or projects that highlight your enthusiasm. We want to see that you're not just looking for a job, but that you're genuinely excited about helping customers achieve their perfect lawns.
Highlight Your Communication Skills:Since this role involves a lot of customer interaction, make sure to emphasise your communication skills in your application. Give examples of how you've successfully interacted with customers in the past, whether it's scheduling appointments or providing advice on lawn care.
Be Organised and Timely:We value excellent organisation and time-keeping skills. In your application, mention any relevant experiences where you had to manage your time effectively or keep track of multiple tasks. This will show us that you can handle the daily visits to our customers smoothly.
Apply Through Our Website:To make sure your application gets to us quickly, apply through our website! It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re tech-savvy and ready to embrace our modern approach to lawn care.
How to prepare for a job interview at GreenThumb Ltd
✨Know Your Stuff
Make sure you brush up on lawn care basics and the specific treatments you'll be applying. Familiarise yourself with common lawn issues and how to address them, as this will show your passion for the role and your ability to provide valuable advice to customers.
✨Communication is Key
Since this role involves a lot of customer interaction, practice your communication skills. Be ready to explain your approach to keeping customers informed about treatment schedules and how you handle any questions or concerns they might have.
✨Show Off Your Organisation Skills
Demonstrate your time-keeping and organisational abilities during the interview. You might be asked how you would plan your daily visits to customers, so think about how you can efficiently manage your schedule while ensuring top-notch service.
✨Dress the Part
First impressions matter! Make sure you arrive in smart attire that reflects the professional image of the company. This shows that you take the role seriously and are ready to represent the brand well in front of customers.