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- Tasks: Assist in collecting customer debts and managing accounts with professionalism.
- Company: Join GreenThumb Ltd, Europe's largest Lawn Care company with a vibrant culture.
- Benefits: Enjoy 22 days annual leave, rising to 26, plus public holidays.
- Why this job: Gain valuable experience in finance while making a real impact on customer relationships.
- Qualifications: Strong communication skills and basic accounting knowledge are essential.
- Other info: Dynamic team environment with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
You will work within the Credit Control function to ensure the timely collection of customer debt and accuracy of customer accounts. This position requires integrity and professionalism, as well as exceptional relationship building ability across all areas of the Business. The role will involve exposure to private and sensitive information, requiring confidentiality and discretion at all times.
Responsibilities
- Assist with monitoring and managing the aged debt report.
- Chase outstanding invoices via phone, email, and letter in a professional manner.
- Record all customer communications and update notes on the system.
- Help allocate payments correctly against invoices and reconcile accounts.
- Work with the Credit Controller to resolve customer queries and disputes quickly.
- Prepare and send statements to customers.
- Escalate any high-risk or long-overdue accounts to the Credit Controller.
- Support the automated bulk debt chase processes.
Qualifications & Skills
- Provide general administrative support to the finance team as needed.
- Excellent verbal and written communication and customer service skills.
- Ability to process data in an efficient and timely manner whilst maintaining a high degree of accuracy.
- Good understanding of basic accounting principles, spreadsheets and word processing.
- Good numeracy skills and ability to process information quickly and effectively.
- Ability to work well in a team and manage workload effectively.
- Ability to work methodically and systematically and to present information clearly and succinctly.
- To be fully literate in IT office-based software packages.
- A flexible and proactive approach to problem solving.
- Ability to use own initiative.
- To be adaptable and have a confident approach to meet the challenges of a busy working environment.
- Working in an accounting environment.
- Cross department collaborative working.
Benefits & Company Information
Working to challenging deadlines. GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 36 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. 22 days annual leave (rising to 26 days with service), plus all public holidays.
Assistant Credit Controller employer: GreenThumb Ltd
Contact Detail:
GreenThumb Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for credit control roles and practice your responses. Show off your communication skills and how you handle customer queries with professionalism.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Assistant Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Credit Controller role. Highlight your communication skills and any relevant experience in finance or customer service to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background aligns with our needs. Keep it professional but let your personality come through – we want to see the real you!
Showcase Your Attention to Detail: Since this role involves managing sensitive information and accuracy, make sure your application is free from typos and errors. A well-organised application shows us you can handle the responsibilities of the job!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at GreenThumb Ltd
✨Know Your Numbers
Brush up on basic accounting principles and be ready to discuss how you’ve applied them in previous roles. This will show your understanding of the financial aspects of the Assistant Credit Controller position.
✨Communication is Key
Prepare examples of how you've effectively communicated with customers or colleagues in the past. Highlight your ability to chase outstanding invoices professionally, as this role requires exceptional relationship-building skills.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you’ve resolved customer queries or disputes quickly. Be ready to explain your approach to problem-solving, especially in a busy environment, as adaptability is crucial for this role.
✨Familiarise Yourself with the Company
Research GreenThumb Ltd and understand their services and values. Being able to discuss how you align with their mission will demonstrate your genuine interest in the company and the role.
