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For Companies At a Glance
- Tasks: Handle inbound customer calls, provide quotes, process orders, and resolve complaints.
- Company: Leading waste management company focused on innovation and sustainability.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Join a passionate team making a difference in waste management and sustainability.
- Qualifications: Excellent communication skills and previous customer service experience preferred.
- Other info: Own transport recommended due to location constraints.
The predicted salary is between 30000 - 42000 £ per year.
A leading waste management company is seeking a Customer Service Agent to join their team in Leeds. The role involves handling high volumes of inbound customer calls, providing quotations, processing orders, and addressing complaints.
Candidates should have:
- Excellent verbal and written communication skills
- Enthusiasm
- The ability to work under tight deadlines
Previous customer-facing experience is preferred, and own transport is recommended due to location constraints. Join a passionate team dedicated to innovation and sustainability.
Inbound Customer Support Specialist in Leeds employer: Greenstar
Contact Detail:
Greenstar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Customer Support Specialist in Leeds
✨Tip Number 1
Get to know the company! Research their values and mission, especially around innovation and sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling high volumes of calls, try role-playing with a friend or family member. This will help you feel more confident and articulate when speaking with potential employers.
✨Tip Number 3
Be ready to showcase your customer service experience! Think of specific examples where you've handled complaints or provided excellent service. We want to hear those stories during interviews, so have them at the ready!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Inbound Customer Support Specialist in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can handle those high volumes of calls and provide top-notch support!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your enthusiasm for the role and why you’re a great fit for our team. Don’t forget to mention your ability to work under tight deadlines!
Show Off Your Communication Skills: Since this role requires excellent verbal and written communication, make sure your application reflects that. Use clear language and check for any typos – we love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Greenstar
✨Know the Company Inside Out
Before your interview, take some time to research the waste management company. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your enthusiasm for joining a team dedicated to innovation and sustainability.
✨Practice Your Communication Skills
As an Inbound Customer Support Specialist, excellent verbal and written communication skills are crucial. Practice common customer service scenarios with a friend or family member. Focus on being clear, concise, and friendly in your responses, as this will reflect your ability to handle high volumes of inbound calls.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult customer or how you prioritise tasks under tight deadlines. Prepare specific examples from your previous experience that demonstrate your problem-solving skills and ability to work under pressure.
✨Show Your Enthusiasm
During the interview, let your passion for customer service shine through. Share why you’re excited about the role and how you can contribute to the team. A positive attitude can make a big difference and show that you’re a great fit for their passionate team.
