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- Tasks: Handle inbound calls, provide quotes, and deliver excellent customer service.
- Company: A leading waste management company in Leeds with a supportive team.
- Benefits: Opportunities for personal and professional growth in a dynamic environment.
- Why this job: Join us to make a positive impact in waste management while developing your skills.
- Qualifications: Strong communication skills and a confident telephone manner required.
- Other info: Fast-paced role that encourages adaptability and resilience.
The predicted salary is between 30000 - 42000 £ per year.
A waste management company in Leeds is seeking a Customer Service Agent to join its team. You will handle a high volume of inbound customer calls, provide accurate quotations, and ensure excellent service delivery.
Ideal candidates should possess strong communication skills and a confident telephone manner. The role requires the ability to work under pressure and adapt to changing workflows.
A supportive environment focused on personal and professional growth awaits you. Join us in making a positive impact in waste management.
Customer Service Advisor — Inbound/Outbound Support in Leeds employer: Greenstar
Contact Detail:
Greenstar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Inbound/Outbound Support in Leeds
✨Tip Number 1
Practice your phone skills! Since this role is all about handling calls, we recommend doing some mock calls with friends or family. This will help you feel more confident and ready to impress during the real deal.
✨Tip Number 2
Research the company! Knowing a bit about the waste management industry and the specific company can really set you apart. We suggest checking out their website and social media to get a feel for their values and mission.
✨Tip Number 3
Show off your adaptability! In your conversations, highlight times when you've successfully handled pressure or adapted to changes. This will demonstrate that you're the perfect fit for a dynamic environment like theirs.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining the team and makes it easier for us to find you!
We think you need these skills to ace Customer Service Advisor — Inbound/Outbound Support in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about handling customer calls, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t shy away from showcasing your confident telephone manner in your cover letter.
Tailor Your Application: We want to see how you fit into our waste management team! Take a moment to tailor your CV and cover letter to highlight your relevant experience and skills that match the job description. This shows us you’re genuinely interested in the role.
Keep It Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Use a warm tone but avoid overly casual language. We’re looking for someone who can balance professionalism with a personable approach, just like you would on a call.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re following the right process and gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Greenstar
✨Know the Company Inside Out
Before your interview, take some time to research the waste management company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in joining their team.
✨Practice Your Communication Skills
Since strong communication skills are key for a Customer Service Advisor, practice speaking clearly and confidently. You could role-play common customer scenarios with a friend or family member. This will help you feel more at ease during the actual interview and demonstrate your ability to handle calls professionally.
✨Prepare for Pressure Situations
Given that the role involves working under pressure, think of examples from your past experiences where you've successfully managed stressful situations. Be ready to share these stories during the interview to showcase your adaptability and problem-solving skills.
✨Show Enthusiasm for Personal Growth
The company emphasises personal and professional growth, so be prepared to discuss your career aspirations and how you plan to develop your skills. Expressing a desire to learn and grow within the company can make you stand out as a candidate who is committed to contributing positively to the team.
