At a Glance
- Tasks: Maintain and repair recycling equipment while providing top-notch customer service.
- Company: Join Panda, a leader in recycling and waste management.
- Benefits: Enjoy a varied field-based role with opportunities for growth and development.
- Other info: Work independently and travel within the North West, with potential UK travel.
- Why this job: Make a real impact by solving engineering problems and supporting sustainability.
- Qualifications: Experience in mechanical, electrical, or hydraulic engineering is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Panda is looking for a practical, customer-focused Field Service Engineer to support our recycling and waste handling equipment across the UK.
As a Field Service Engineer, you’ll be working on equipment such as compactors, balers and specialist waste machinery, helping keep it safe, reliable and available for our customers to use. The role is mainly field-based across Manchester, Bromborough and the North West, with most work expected to be within a reasonable travel radius from home, alongside some wider UK travel when needed.
This Field Service Engineer role would suit someone with strong mechanical, electrical or hydraulic fault-finding experience who enjoys working independently, solving problems and delivering a good service to customers on site.
What You’ll Be Doing
- Carrying out planned preventative maintenance to keep machines operating safely and efficiently
- Inspecting, testing and diagnosing faults on recycling and waste handling equipment
- Repairing or replacing defective parts using hand tools, power tools and test equipment
- Reassembling and testing equipment following repair or maintenance work
- Working on electrical, electronic, mechanical and hydraulic components
- Supporting equipment installations at customer sites, including three-phase connections where required
- Assisting suppliers with the installation of new machinery
- Completing service, inspection and repair documentation accurately
- Providing photographic evidence and clear records to support completed work
- Liaising with the Operations Manager and technical support teams to resolve engineering issues
- Taking ownership of customer equipment issues and helping minimise downtime
- Supporting customers with basic machine operator training
- Helping customers understand safe operating procedures and technical requirements
- Planning your daily workload to maximise customer service and reduce unnecessary travel
- Working safely at all times and following customer site rules and safety requirements
About You
We’re looking for someone who has:
- Experience in field service, maintenance, repair or installation work
- A background in mechanical, electrical, hydraulic or service engineering
- Strong fault-finding and diagnostic skills
- The ability to read and understand hydraulic and electrical circuit diagrams
- Good knowledge of mechanical, electrical and hydraulic principles
- Confidence using electrical and hydraulic test equipment
- An understanding of safety standards and safe working practices
- The ability to work with minimal supervision
- A practical, disciplined and organised approach to work
- Good communication skills and a professional approach with customers
- Strong attention to detail when completing service records and reports
- Experience working on waste handling equipment, compactors, balers or similar machinery would be ideal, but we’re also open to people from associated industries with transferable engineering skills.
Qualifications And Knowledge
Ideally, you’ll have:
- A City & Guilds qualification, or equivalent, in electrical or mechanical engineering
- Knowledge of single-phase and three-phase electrical equipment
- Knowledge of hydraulic circuits and related test equipment
- Experience carrying out fault-finding, repair and maintenance in a service environment
Why Join Panda?
This is a great opportunity for a Field Service Engineer who wants a varied field-based role, working with specialist equipment and supporting customers across a growing recycling and waste management business. You’ll have the chance to take ownership of your work, solve real engineering problems and play an important part in keeping essential equipment operating safely and effectively.
Field Service Engineer employer: Greenstar
Panda is an exceptional employer for Field Service Engineers, offering a dynamic work environment where you can take ownership of your projects and make a tangible impact in the recycling and waste management sector. With a strong focus on employee growth, we provide opportunities for skill development and training, all while fostering a supportive culture that values customer service and teamwork. Based in the North West, you'll enjoy a field-based role with manageable travel, allowing for a healthy work-life balance as you engage with diverse clients and cutting-edge equipment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company! Research Panda and understand their values, mission, and the specific equipment they work with. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Field Service Engineer role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for practical assessments! Brush up on your mechanical, electrical, and hydraulic skills. You might be asked to demonstrate your fault-finding abilities or troubleshoot equipment during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Panda and ready to take the next step in your career as a Field Service Engineer.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in field service, maintenance, and repair work. We want to see how your skills match up with the role, so don’t be shy about showcasing your mechanical, electrical, or hydraulic expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Field Service Engineer role and how your background makes you the perfect fit. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with practical solutions, especially when it comes to keeping equipment running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our team at Panda!
How to prepare for a job interview at Greenstar
✨Know Your Equipment
Before the interview, brush up on your knowledge of compactors, balers, and other waste handling machinery. Familiarise yourself with common faults and maintenance practices. This will show that you’re not just a candidate but someone who understands the equipment you'll be working with.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved mechanical or electrical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your practical experience and ability to think on your feet.
✨Showcase Your Customer Service Mindset
As a Field Service Engineer, customer interaction is key. Be ready to share experiences where you’ve gone above and beyond for a customer. Emphasising your communication skills and professional approach will resonate well with the interviewers.
✨Plan Your Travel Strategy
Since the role involves fieldwork across the North West, be prepared to discuss how you would manage your daily workload and travel efficiently. Mention any tools or methods you use to optimise your route and minimise downtime, showing that you’re organised and proactive.
