Customer Experience Specialist—Phone, Email & Live Chat in Manchester

Customer Experience Specialist—Phone, Email & Live Chat in Manchester

Manchester Full-Time 25549 - 31227 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly voice for customers via phone, email, and Live Chat.
  • Company: Join Panda, a vibrant company dedicated to excellent customer service.
  • Benefits: Enjoy flexible hours, competitive pay, and a supportive team environment.
  • Other info: Fast-paced role with opportunities for growth and development.
  • Why this job: Make a difference by enhancing customer experiences and solving their problems.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25549 - 31227 £ per year.

Panda is seeking a Customer Service Specialist to join our busy Customer Contact Centre in Manchester.

You will be the first point of contact for customers via phone, email and Live Chat, providing clear information and helping them navigate our digital tools.

The role focuses on delivering excellent service with empathy, handling queries, resolving issues, updating records and looking for ways to improve the customer experience.

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Customer Experience Specialist—Phone, Email & Live Chat in Manchester employer: Greenstar

Panda is an excellent employer that values organisation and efficiency, offering a supportive work culture in Bromborough. Employees benefit from opportunities for professional growth, a collaborative environment, and the chance to make a meaningful impact in waste management. With a focus on employee well-being and development, Panda stands out as a rewarding place to build your career.

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Contact Details:

Greenstar Recruitment Team

We think you need these skills to ace Customer Experience Specialist—Phone, Email & Live Chat in Manchester

Customer Service Skills
Empathy
Communication Skills
Problem-Solving Skills
Digital Literacy
Record Keeping
Query Handling