Registered Manager in Birmingham

We are seeking a dedicated and experienced Registered Manager to lead two supported living services in Birmingham, delivering high-quality care and support for adults with learning disabilities, autism, and complex needs. This is a vital leadership role where you will champion person-centred practice, ensure CQC compliance and drive high performance across both services.

About the Service

• You will oversee two established services in Birmingham. A spacious bungalow located in a peaceful cul-de-sac, home to up to five men with learning disabilities and complex needs. The service provides 24/7 support focused on empowerment, independence and meaningful daily living.
• West Avenue Supporting three adults with learning disabilities, autism, and behaviours that challenge. The team provides consistent, personalised support that enables each individual to thrive and make choices about their lives.

Across both services, dedicated staff members are available around the clock to promote independence, confidence and choice.

About the Role

• Provide high-quality, personalised care and support for individuals and their families/carers.
• Ensure full compliance with CQC standards and key lines of enquiry.
• Be accountable for service performance, including quality, compliance, occupancy and financial viability.
• Build a strong customer-focused culture that empowers individuals and reflects their needs, goals and aspirations.
• Deliver strong financial performance, using tools and data to manage budgets and occupancy effectively.
• Work with the Head of Service to adapt and develop service models in response to changing needs, commissioning intentions and sector developments.
• Lead and develop staff teams to maintain excellent quality and performance standards.
• Contribute to wider locality and departmental projects to support service improvement and business objectives.
• Travel across the locality and wider regional area as required, with occasional attendance at events outside the region.
• Participate in the out-of-hours rota and work some evenings or weekends as needed.

About You

We are looking for someone who brings passion, leadership and a commitment to delivering outstanding support. You will have:

• A professional Social Care or Health Care qualification (QCF Level 4 or above).
• Experience supporting people with learning disabilities and associated needs.
• Proven experience managing care services to high quality and performance standards.
• Knowledge of services funded through both Local Authority (LA) and Continuing Healthcare (CHC).
• Strong team-management and leadership skills.
• Experience in budget management and analysing financial performance.
• A solid understanding of regulatory requirements and best practice within health and social care.
• Knowledge of current commissioning strategies and public sector priorities.
• Proficiency in MS Teams and general IT systems used in service management.
• A full driving licence, business insurance, and an enhanced DBS check – This will be provided for you.

If you are a committed and compassionate leader ready to make a meaningful difference in the lives of others, we would love to hear from you.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it’s a place from which we build our future, we thrive at home.

We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

• Trust based flexible working and supportive and friendly teams
• 25 days annual holiday entitlement, increasing to 30 days
• One day off for your birthday
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).
• Cycle to work Scheme
• Eligible for occupational sick pay

How to apply - Click Apply Now

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the essential eligibility criteria for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.