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- Tasks: Lead compliance and performance for Managed Agent partnerships, ensuring high-quality service delivery.
- Company: Join GreenSquareAccord, a forward-thinking organisation dedicated to safe, well-managed homes.
- Benefits: Enjoy 25 days holiday, flexible working, and a health cash plan.
- Other info: Great opportunities for professional growth and community involvement through volunteering.
- Why this job: Make a real impact on housing compliance and performance while developing your skills.
- Qualifications: Experience in housing management or compliance, with strong analytical and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a proactive and analytical Partnerships Compliance & Performance Officer to join our Managed Agents and Partnerships Team at GreenSquareAccord. This is a key role where you’ll take the lead in shaping and managing our Performance and Risk Framework across Managed Agent partnerships. You’ll play a vital part in ensuring high-quality service delivery, strong compliance standards, and effective contract performance helping us provide safe, well-managed homes for our customers. You’ll also act as the main point of contact for compliance-related matters, working closely with internal teams and external partners to resolve issues, manage risk, and drive continuous improvement.
What You’ll Be Doing
- Leading the development and delivery of a Performance and Risk Framework
- Monitoring compliance, including fire safety actions and statutory requirements
- Acting as the key liaison between GreenSquareAccord and Managed Agents
- Managing escalated repairs and complex compliance issues to resolution
- Producing performance reports, dashboards, and actionable insights
- Identifying risks, trends, and opportunities for service improvement
- Supporting the rollout of management agreements, SLAs, and lease terms
We’re seeking someone who combines strong technical knowledge with excellent communication and problem‑solving skills. You’ll ideally have:
- Experience in housing management, compliance, or partnership working
- Knowledge of housing legislation and regulatory compliance
- A proven track record in performance monitoring and reporting
- Experience handling complex repairs or compliance issues
- Strong analytical skills and the ability to interpret data
- Excellent stakeholder management and communication skills
- Confidence working independently and making informed decisions
Bonus if you have:
- A housing-related qualification or CIH membership
- Experience with systems like MRI, Orchard, or similar
- Knowledge of supported housing or managed agent environments
Benefits
- 25 days annual holiday entitlement
- A defined contribution pension scheme
- Trust based flexible working and a Confidential Employee Assistance Programme (EAP)
- Two days paid volunteering leave per year
- Buying and selling of annual leave
- Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!
Partnerships Compliance & Performance Officer in Birmingham employer: Greensquareaccord View All Jobs
Contact Detail:
Greensquareaccord View All Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnerships Compliance & Performance Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing management and compliance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your experience in performance monitoring and compliance. Use real examples of how you've tackled complex issues and improved service delivery. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive in your job search! Instead of just waiting for job postings, reach out directly to companies like GreenSquareAccord. Express your interest in their work and ask if they have any upcoming opportunities. It shows initiative and can put you on their radar.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. Mention something specific from your conversation to remind them of your chat. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Partnerships Compliance & Performance Officer in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in housing management and compliance. We want to see how your skills align with the role of Partnerships Compliance & Performance Officer, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills: Since this role requires strong analytical abilities, include examples of how you've used data to drive performance improvements or resolve compliance issues. We love seeing candidates who can turn numbers into actionable insights!
Highlight Communication Skills: As a key liaison for compliance matters, your communication skills are crucial. Share instances where you’ve effectively managed stakeholder relationships or resolved complex issues through clear communication. We’re all about teamwork here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Greensquareaccord View All Jobs
✨Know Your Compliance Stuff
Make sure you brush up on housing legislation and regulatory compliance before the interview. Being able to discuss specific laws or regulations relevant to the role will show that you're proactive and knowledgeable, which is exactly what they’re looking for.
✨Show Off Your Analytical Skills
Prepare to talk about your experience with performance monitoring and reporting. Bring examples of how you've used data to identify risks or improve service delivery. This will demonstrate your analytical prowess and problem-solving abilities.
✨Communicate Like a Pro
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Think of scenarios where you successfully managed complex compliance issues and be ready to share those stories.
✨Be Ready to Discuss Continuous Improvement
They want someone who can drive continuous improvement, so come prepared with ideas or examples of how you've implemented changes in past roles. Highlighting your proactive approach will resonate well with the interviewers.