GreenSquareAccord Limited is seeking a Repairs Triage Specialist in Birmingham. You’ll triage repair requests, assess urgency, prioritise actions and ensure the right work is raised at the right time to keep homes safe and well maintained.
You’ll coordinate with repairs teams and contractors, maintain accurate records, and communicate with empathy to keep customers informed and reassured throughout the end-to-end process in this hybrid role.
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Home Repairs Triage Coordinator employer: GreenSquareAccord Limited
At GreenSquareAccord, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and continuous improvement. As a Contact Centre Team Leader in our new Birmingham location, you'll not only lead a dedicated team but also benefit from hybrid working options, a competitive salary, and opportunities for professional growth through coaching and mentoring. Join us to make a meaningful impact while enjoying a range of employee benefits, including a performance-related bonus scheme and a commitment to your well-being.