Head of Managing Agents and Partnerships

Job Title: Head of Managing Agents and Partnerships Job Location: Brindley Place, Birmingham Salary: £65,000 + £2,500 Car allowance Contract type: Fixed Term – 12 Months Working hours: 37 hours About the role GreenSquareAccord is actively seeking a strategic and proactive individual to join our team as Head of Managed Agents on a 12-month fixed term. This new role is pivotal in driving our initiative to transform the Managed Agent & Partnership offer, establishing robust stakeholder relationships, and ensuring operational excellence and compliance across all localities. Key Responsibilities: Lead strategic enhancements and ensure comprehensive compliance across our managed agent portfolio. Direct a dedicated team to enhance housing, compliance and contract management processes. Build strong relationships with stakeholders to drive service improvements and community engagement. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you You have a proven track record in managing agent operations, including extensive experience in housing and contract management and implementing robust compliance frameworks. Proven leadership skills with a track record of driving operational improvements. Strong ability to navigate complex stakeholder environments and promote a customer-centric approach. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it’s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious. You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: 25 days annual holiday entitlement A defined contribution pension scheme. Trust based flexible working and a Confidential Employee Assistance Programme (EAP). Two days paid volunteering leave per year Buying and selling of annual leave Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more! All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the \’essential eligibility criteria\’ for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know. #J-18808-Ljbffr