At a Glance
- Tasks: Lead and manage regional support teams to deliver exceptional care and support services.
- Company: Join Greensleeves Care, a top-rated not-for-profit provider in residential and nursing care.
- Benefits: Enjoy 25 days holiday, free training, and a matched pension scheme.
- Other info: Be part of a team that values respect, openness, and responsibility.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: Experience in senior management within health or social care sectors is essential.
The predicted salary is between 33075 - 40425 £ per year.
Join Greensleeves Care, a leading not-for-profit provider delivering exceptional 24-hour residential, dementia, and nursing care across 26 homes in England.
As a charitable organisation founded in 1997, we reinvest all surpluses into improving resident care, earning a 9.6/10 rating on carehome. co. uk.
We're an accredited Living Wage employer offering healthy work-life balance, free training via Skills for Care and City & Guilds, and career progression opportunities.
Our excellent staffing ratios enable person-centred care that empowers residents' independence.
Visit www. greensleeves. org. uk for more on our award-winning homes.
Role Overview
We are seeking a dynamic and experienced
Regional Support Manager to join our team.
This pivotal role will provide leadership and operational oversight to our regional support services, ensuring high standards of care and compliance with regulatory requirements.
You will work collaboratively with multi-disciplinary teams to drive quality improvements and support our commitment to excellence across all services.
Key Responsibilities
- Lead and manage the regional support teams to deliver outstanding care and support services aligned with Greensleeves Homes Trust’s values and objectives.
- Oversee operational performance, ensuring compliance with CQC standards, health and safety regulations, and internal policies.
- Develop and implement strategies that enhance service delivery, promote innovation, and improve client outcomes.
- Build and maintain strong relationships with stakeholders including clients, families, healthcare professionals, and commissioners.
- Provide coaching, mentoring, and professional development opportunities to team members to foster a motivated and skilled workforce.
- Manage budgets effectively and contribute to financial planning to ensure sustainability of services.
- Prepare and present reports on regional performance, risks, and opportunities to senior management.
- Lead investigations and manage incidents or safeguarding concerns in line with organisational procedures.
Qualifications & Experience
- Proven experience in a senior management or leadership role within Health, Nursing, or Social Care sectors.
- Strong knowledge of regulatory frameworks including CQC standards, safeguarding, and health and safety legislation.
- Demonstrable experience managing teams, driving service improvements, and delivering outcomes in a complex care environment.
- Excellent communication and interpersonal skills, with the ability to engage and influence a variety of stakeholders.
- Strong organisational and problem-solving abilities, with a focus on quality and compliance.
- Relevant professional qualifications in health, social care, or management are highly desirable.
- Ability to work remotely while maintaining effective team leadership and operational oversight.
- Rewards & Benefits Package
- 25 days paid holiday (plus Bank Holidays)
- Free learning and development
- Company pension scheme - employers contribution matched up to 6%
- 2 x Salary Death in Service benefit
- Medical Health Benefit (Beneden)
- Length of Service Awardsat 5,10,20,30,40 and 50 years
- Voluntary Lifestyle Benefits through the Hapi App
- Cycle to Work Scheme
- Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App
- Refer a Friend scheme (you can earn up to £300 per referral)
- Free DBS
- DBS
- The successful applicant will be appointed subject to providing evidence of ISA first and enhanced DBS disclosure.
This post is not subject to the Rehabilitation of Offenders Act 1974.
Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community.
- Greensleeves Care Core Values
- Respect
- We treat residents and colleagues with dignity and value their unique life experiences and personal contributions.
- Openness
- We act openly and honestly, building confidence in our intentions and behaviour. We choose words and actions that are sincere, not misleading.
Responsibility
- We are committed to meeting the needs of others and behave responsibility towards residents and colleagues, being careful of the choices we make.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
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Regional Support Manager employer: Greensleeves Care
Greensleeves Care is an exceptional employer, dedicated to providing a nurturing environment for both residents and staff. With a strong emphasis on employee growth and development, we offer comprehensive training opportunities and a supportive team culture that values each individual's contribution. Working in our care homes across England not only allows you to make a meaningful impact in the lives of elders but also provides a rewarding career path in a compassionate and respectful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Support Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Greensleeves Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Greensleeves Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Greensleeves Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Regional Support Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Greensleeves Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Greensleeves Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Greensleeves Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Greensleeves Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Greensleeves Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Greensleeves Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
