At a Glance
- Tasks: Lead regional support teams to deliver outstanding care and improve client outcomes.
- Company: Join Greensleeves Care, a top-rated not-for-profit care provider.
- Benefits: Enjoy 25 days holiday, free training, and a matched pension scheme.
- Other info: Be part of a supportive team with excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Experience in senior management within health or social care is essential.
The predicted salary is between 40000 - 50000 £ per year.
Join Greensleeves Care, a leading not-for-profit provider delivering exceptional 24-hour residential, dementia, and nursing care across 27 homes in England. As a charitable organisation founded in 1997, we reinvest all surpluses into improving resident care, earning a 9.6/10 rating on carehome.co.uk. We’re an accredited Living Wage employer offering healthy work-life balance, free training via Skills for Care and City & Guilds, and career progression opportunities. Our excellent staffing ratios enable person-centred care that empowers residents’ independence.
Role Overview
We are seeking a dynamic and experienced Regional Support Manager to join our team. This pivotal role will provide leadership and operational oversight of our regional support services, ensuring high standards of care and compliance with regulatory requirements. You will work collaboratively with multidisciplinary teams to drive quality improvements and support our commitment to excellence across all services.
Key Responsibilities
- Lead and manage the regional support teams to deliver outstanding care and support services aligned with Greensleeves Homes Trust’s values and objectives.
- Oversee operational performance, ensuring compliance with CQC standards, health and safety regulations, and internal policies.
- Develop and implement strategies that enhance service delivery, promote innovation, and improve client outcomes.
- Build and maintain strong relationships with stakeholders including clients, families, healthcare professionals, and commissioners.
- Provide coaching, mentoring, and professional development opportunities to team members to foster a motivated and skilled workforce.
- Manage budgets effectively and contribute to financial planning to ensure sustainability of services.
- Prepare and present reports on regional performance, risks, and opportunities to senior management.
- Lead investigations and manage incidents or safeguarding concerns in line with organisational procedures.
Qualifications & Experience
- Proven experience in a senior management or leadership role within Health, Nursing, or Social Care sectors.
- Strong knowledge of regulatory frameworks including CQC standards, safeguarding, and health and safety legislation.
- Demonstrable experience managing teams, driving service improvements, and delivering outcomes in a complex care environment.
- Excellent communication and interpersonal skills, with the ability to engage and influence a variety of stakeholders.
- Strong organisational and problem-solving abilities, with a focus on quality and compliance.
- Relevant professional qualifications in health, social care, or management are highly desirable.
- Ability to work remotely while maintaining effective team leadership and operational oversight.
Rewards & Benefits Package
- 25 days paid holiday (plus Bank Holidays)
- Free learning and development
- Company pension scheme – employer contribution matched up to 6%
- 2 × Salary Death in Service benefit
- Medical Health Benefit (Beneden)
- Length of Service Awards at 5,10,20,30,40 and 50 years
- Voluntary Lifestyle Benefits through the Hapi App
- Cycle to Work Scheme
- Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App
- Refer a Friend scheme (you can earn up to £300 per referral)
- Free DBS
The successful applicant will be appointed subject to providing evidence of ISA first and enhanced DBS disclosure. This post is not subject to the Rehabilitation of Offenders Act 1974. Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community.
Core Values
- Respect – We treat residents and colleagues with dignity and value their unique life experiences and personal contributions.
- Openness – We act openly and honestly, building confidence in our intentions and behaviours. We choose words and actions that are sincere, not misleading.
- Responsibility – We are committed to meeting the needs of others and behave responsibly towards residents and colleagues, being careful of the choices we make.
Regional Support Manager employer: Greensleeves Care
Greensleeves Care is an exceptional employer dedicated to providing high-quality care while fostering a supportive and inclusive work environment. As a not-for-profit organisation, we prioritise the well-being of our staff with a comprehensive benefits package, including free training, a generous holiday allowance, and opportunities for career advancement. Our commitment to a healthy work-life balance and employee development makes Greensleeves Care a rewarding place to build a meaningful career in the health and social care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings at Greensleeves Care!
✨Tip Number 2
Prepare for those interviews! Research Greensleeves Care thoroughly, understand their values, and think about how your experience aligns with their mission. Practise common interview questions and be ready to showcase your leadership skills.
✨Tip Number 3
Showcase your passion for care! When you get the chance to chat with potential employers, let your enthusiasm for improving resident outcomes shine through. Share specific examples of how you've made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Greensleeves Care family. Let’s get you that Regional Support Manager role!
We think you need these skills to ace Regional Support Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Support Manager role. Highlight your relevant experience in health, nursing, or social care, and show how your values align with Greensleeves Care's mission.
Showcase Your Leadership Skills:In your application, emphasise your leadership experience and how you've successfully managed teams in the past. We want to see examples of how you've driven service improvements and engaged with stakeholders.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it reaches us directly and allows you to easily track your application status.
How to prepare for a job interview at Greensleeves Care
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Greensleeves Care’s mission and values. Familiarise yourself with their approach to care and the specific challenges they face in the sector. This will help you demonstrate your alignment with their goals and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Regional Support Manager, you’ll need to lead teams effectively. Prepare examples of how you’ve successfully managed teams in the past, focusing on your ability to drive service improvements and foster a motivated workforce. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Regulatory Frameworks
Brush up on your knowledge of CQC standards and health and safety regulations. Be ready to discuss how you’ve ensured compliance in previous roles and how you would approach this at Greensleeves Care. This shows you’re not just a good fit for the role but also a safe pair of hands.
✨Engage with Stakeholders
Think about how you’ve built relationships with various stakeholders in your past roles. Be prepared to share specific strategies you’ve used to engage clients, families, and healthcare professionals. This will highlight your interpersonal skills and your ability to work collaboratively, which is crucial for this position.
