At a Glance
- Tasks: Support quality and compliance in a leading healthcare charity, making a real difference.
- Company: Join Greensleeves Care, a respected not-for-profit charity focused on high-quality care.
- Benefits: Enjoy 25 days holiday, free training, and a matched pension scheme.
- Other info: Be part of a values-led organisation with excellent career growth opportunities.
- Why this job: Use your skills to drive meaningful impact in the lives of older people.
- Qualifications: GCSE English and experience in quality support roles required.
The predicted salary is between 30000 - 40000 £ per year.
Would you like to continue your career with one of the most respected care charities? Are you an experienced finance professional looking for a role with genuine purpose? Greensleeves Care, a leading not‑for‑profit charity providing high‑quality residential, dementia and nursing care, is seeking a dedicated Quality and Operations Coordinator to join our growing team. This is a unique opportunity to use your financial expertise to make a real difference and help us reinvest every pound back into our homes, our staff and the older people we support. If you want to work in a values‑led organisation where your skills drive meaningful impact, we’d love to hear from you.
As a Quality and Operations Coordinator, you will:
- Assist the Head of Quality in implementing a clinical governance, quality and compliance framework and support a systematic monitoring regime.
- Coordinate the schedule of Central Office Support visits to the homes, planning the rota, ensuring all paperwork is available promptly and collecting and distributing completed reports.
- Collate agreed statistics to enable the Operations Director to monitor operational KPI’s.
- Maintain the Trust’s training matrix.
- Provide ad hoc support when required to the Regional Management Team.
- Undertake tasks assigned by the Head of Quality and the Operations Director from time to time.
To apply, you will need:
- GCSE English Language (or equivalent)
- CIPD Training Qualification or other relevant training qualification
- Significant experience of working within an office environment
- Experience of working in a Quality support role
Rewards & Benefits Package:
- 25 days paid holiday (plus Bank Holidays)
- Free learning and development
- Company pension scheme – employer’s contribution matched up to 6%
- 2 x Salary Death in Service benefit
- Medical Health Benefit (Beneden)
- Length of Service Awards at 5, 10, 20, 30, 40 and 50 years
- Voluntary Lifestyle Benefits through the Hapi App
- Cycle to Work Scheme
- Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App
- Refer a Friend scheme (you can earn up to £300 per referral)
- Free DBS
The successful applicant will be appointed subject to providing evidence of ISA first and enhanced DBS disclosure. This post is not subject to the Rehabilitation of Offenders Act 1974. Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community.
Greensleeves Care Core Values:
- Respect – We treat residents and colleagues with dignity and value their unique life experiences and personal contributions.
- Openness – We act openly and honestly, building confidence in our intentions and behaviour. We choose words and actions that are sincere, not misleading.
- Responsibility – We are committed to meeting the needs of others and behave responsibly towards residents and colleagues, being careful of the choices we make.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Quality and Operations Coordinator - Healthcare employer: Greensleeves Care
Greensleeves Care is an exceptional employer, offering a values-driven work culture where your contributions directly enhance the lives of older people in our care. With a strong commitment to employee development, generous benefits including 25 days of paid holiday and a matched pension scheme, and a supportive environment that prioritises wellbeing, you will find meaningful opportunities for growth and impact in this rewarding role as a Quality and Operations Coordinator.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Operations Coordinator - Healthcare
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Greensleeves Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Greensleeves Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Greensleeves Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality and Operations Coordinator - Healthcare
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Greensleeves Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Greensleeves Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Greensleeves Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Greensleeves Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Greensleeves Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Greensleeves Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
