Quality and Operations Coordinator - Healthcare in London

Quality and Operations Coordinator - Healthcare in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Greensleeves Care

At a Glance

  • Tasks: Assist in implementing quality frameworks and coordinate Central Office Support visits.
  • Company: Greensleeves Care is a leading not-for-profit charity providing high-quality care services.
  • Benefits: Enjoy 25 days paid holiday, free learning, and a matched pension scheme up to 6%.
  • Other info: This role requires an enhanced DBS disclosure.
  • Why this job: Make a real difference in healthcare while utilising your financial expertise.
  • Qualifications: GCSE English Language and significant experience in a Quality support role are required.

The predicted salary is between 30000 - 40000 £ per year.

Would you like to continue your career with one of the most respected care charities? Are you an experienced finance professional looking for a role with genuine purpose? Greensleeves Care, a leading not‑for‑profit charity providing high‑quality residential, dementia and nursing care, is seeking a dedicated Quality and Operations Coordinator to join our growing team. This is a unique opportunity to use your financial expertise to make a real difference and help us reinvest every pound back into our homes, our staff and the older people we support. If you want to work in a values‑led organisation where your skills drive meaningful impact, we’d love to hear from you.

As a Quality and Operations Coordinator, you will:

  • Assist the Head of Quality in implementing a clinical governance, quality and compliance framework and support a systematic monitoring regime.
  • Coordinate the schedule of Central Office Support visits to the homes, planning the rota, ensuring all paperwork is available promptly and collecting and distributing completed reports.
  • Collate agreed statistics to enable the Operations Director to monitor operational KPI’s.
  • Maintain the Trust’s training matrix.
  • Provide ad hoc support when required to the Regional Management Team.
  • Undertake tasks assigned by the Head of Quality and the Operations Director from time to time.

To apply, you will need:

  • GCSE English Language (or equivalent)
  • CIPD Training Qualification or other relevant training qualification
  • Significant experience of working within an office environment
  • Experience of working in a Quality support role

Rewards & Benefits Package:

  • 25 days paid holiday (plus Bank Holidays)
  • Free learning and development
  • Company pension scheme – employer’s contribution matched up to 6%
  • 2 x Salary Death in Service benefit
  • Medical Health Benefit (Beneden)
  • Length of Service Awards at 5, 10, 20, 30, 40 and 50 years
  • Voluntary Lifestyle Benefits through the Hapi App
  • Cycle to Work Scheme
  • Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App
  • Refer a Friend scheme (you can earn up to £300 per referral)
  • Free DBS

The successful applicant will be appointed subject to providing evidence of ISA first and enhanced DBS disclosure. This post is not subject to the Rehabilitation of Offenders Act 1974. Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community.

Greensleeves Care Core Values:

  • Respect – We treat residents and colleagues with dignity and value their unique life experiences and personal contributions.
  • Openness – We act openly and honestly, building confidence in our intentions and behaviour. We choose words and actions that are sincere, not misleading.
  • Responsibility – We are committed to meeting the needs of others and behave responsibly towards residents and colleagues, being careful of the choices we make.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Quality and Operations Coordinator - Healthcare in London employer: Greensleeves Care

Greensleeves Care, located in the UK, offers a values-led environment with benefits like a cycle to work scheme and a comprehensive Employee Assistance Programme. Join a team dedicated to providing high-quality residential and nursing care for older people.

Greensleeves Care

Contact Details:

Greensleeves Care Recruitment Team

We think you need these skills to ace Quality and Operations Coordinator - Healthcare in London

Clinical Governance
Quality Compliance Framework
Operational KPI Monitoring
Training Matrix Management
Office Environment Experience
Quality Support Role Experience
Planning and Coordination