At a Glance
- Tasks: Support quality and compliance in a leading care charity, making a real difference.
- Company: Join Greensleeves Care, a respected not-for-profit charity focused on high-quality care.
- Benefits: Enjoy 25 days holiday, free training, and a matched pension scheme.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Use your skills to drive meaningful impact in the lives of older people.
- Qualifications: GCSE English and experience in quality support roles required.
The predicted salary is between 30000 - 40000 £ per year.
Would you like to continue your career with one of the most respected care charities? Are you an experienced finance professional looking for a role with genuine purpose? Greensleeves Care, a leading not-for-profit charity providing high-quality residential, dementia and nursing care, is seeking a dedicated Quality and Operations Coordinator to join our growing team. This is a unique opportunity to use your financial expertise to make a real difference and help us reinvest every pound back into our homes, our staff and the older people we support. If you want to work in a values-led organisation where your skills drive meaningful impact, we’d love to hear from you.
As a Quality and Operations Coordinator, you will:
- Assist the Head of Quality in implementing a clinical governance, quality and compliance framework and support a systematic monitoring regime.
- Coordinate the schedule of Central Office Support visits to the homes, planning the rota, ensuring all paperwork is available promptly and collecting and distributing completed reports.
- Collate agreed statistics to enable the Operations Director to monitor operational KPI’s.
- Maintain the Trust’s training matrix.
- Provide ad hoc support when required to the Regional Management Team.
- Undertake tasks assigned by the Head of Quality and the Operations Director from time to time.
To apply, you will need:
- GCSE English Language (or equivalent)
- CIPD Training Qualification or other relevant training qualification
- Significant experience of working within an office environment
- Experience of working in a Quality support role
Rewards & Benefits Package:
- 25 days paid holiday (plus Bank Holidays)
- Free learning and development
- Company pension scheme – employer’s contribution matched up to 6%
- 2 x Salary Death in Service benefit
- Medical Health Benefit (Beneden)
- Length of Service Awards at 5, 10, 20, 30, 40 and 50 years
- Voluntary Lifestyle Benefits through the Hapi App
- Cycle to Work Scheme
- Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App
- Refer a Friend scheme (you can earn up to £300 per referral)
- Free DBS
The successful applicant will be appointed subject to providing evidence of ISA first and enhanced DBS disclosure. This post is not subject to the Rehabilitation of Offenders Act 1974. Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community.
Greensleeves Care Core Values:
- Respect – We treat residents and colleagues with dignity and value their unique life experiences and personal contributions.
- Openness – We act openly and honestly, building confidence in our intentions and behaviour. We choose words and actions that are sincere, not misleading.
- Responsibility – We are committed to meeting the needs of others and behave responsibly towards residents and colleagues, being careful of the choices we make.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Quality and Operations Coordinator in London employer: Greensleeves Care
Greensleeves Care is an exceptional employer, offering a rewarding opportunity for a Quality and Operations Coordinator to contribute to a respected care charity dedicated to enhancing the lives of older people. With a strong commitment to employee development, generous benefits including 25 days of paid holiday, and a supportive work culture rooted in respect and responsibility, you will find a meaningful career where your skills can truly make a difference. Join us in a values-led organisation that prioritises reinvesting in our staff and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Operations Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Greensleeves Care's values and mission. Show us how your skills align with our commitment to quality and care – it’ll make you stand out as a candidate who truly gets what we’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality support roles. We want to see how you handle real-life scenarios, so think of examples that showcase your experience and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Greensleeves Care.
We think you need these skills to ace Quality and Operations Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality and Operations Coordinator role. Highlight your relevant experience in quality support and any financial expertise you have. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for working in a values-led organisation like ours. Share specific examples of how you've made a difference in previous roles, especially in quality and compliance.
Showcase Your Qualifications:Don’t forget to mention your GCSE English Language and any relevant training qualifications like CIPD. We’re looking for candidates who meet our requirements, so make sure these stand out in your application!
Apply Early!:We might close the vacancy early if we get enough applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at Greensleeves Care
✨Know Your Values
Before the interview, take some time to understand Greensleeves Care's core values: Respect, Openness, and Responsibility. Think about how your own values align with theirs and prepare examples that demonstrate this alignment. This will show them that you’re not just a fit for the role, but also for their culture.
✨Showcase Your Experience
Be ready to discuss your previous experience in quality support roles. Prepare specific examples of how you've implemented quality frameworks or monitored compliance in past positions. This will help you illustrate your expertise and how it can benefit their operations.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the organisation’s future plans. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. Practising common interview questions related to finance and operations will help you feel more at ease during the actual interview.
