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- Tasks: Help families find the perfect care home while driving occupancy and revenue.
- Company: Join Greensleeves Care, a trusted not-for-profit organisation.
- Benefits: Autonomy in a field-based role with a focus on meaningful outcomes.
- Other info: Work independently while building strong community relationships.
- Why this job: Make a real difference in people's lives through exceptional customer experience.
- Qualifications: Experience in sales or relationship management, with a passion for care.
The predicted salary is between 30000 - 40000 £ per year.
Looking for a role where sales meets purpose? Join Greensleeves Care as a Customer Sales/Relations Manager and play a key part in helping families find the right home for their loved one, while driving occupancy and revenue across our growing portfolio of care homes. This is a field-based role with regular travel around the region and our Kent and Sussex Care Homes, giving you the autonomy to build relationships, generate leads, and guide families through one of life’s most important decisions.
What You’ll Be Doing
- Converting enquiries into residents, meeting occupancy and revenue targets
- Building trusted relationships with families, guiding them from first enquiry to move-in
- Hosting engaging home visits and events that showcase the very best of our care
- Supporting Home Managers with sales activity, training, and local lead generation
- Developing strong referral networks with healthcare professionals and community partners
- Monitoring local market activity to keep our homes competitive and thriving
What We’re Looking For
- Proven experience in sales, relationship management, or care home admissions
- A confident communicator who builds trust quickly and naturally
- Self‑motivated, organised, and comfortable working independently on the road
- A genuine passion for delivering exceptional customer experience in the care sector
Why join Greensleeves Care?
At Greensleeves Care, our values aren’t just words, they shape everything we do:
- Respect - for every individual, every family, every colleague
- Openness - honest conversations and transparent support
- Responsibility - delivering on our promises with care and professionalism
You’ll be joining a trusted, not-for-profit organisation where your work directly impacts people’s lives, and where success is measured not just in numbers, but in meaningful outcomes.
Customer Sales\Relations Manager - Kent employer: Greensleeves Care
Contact Detail:
Greensleeves Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales\Relations Manager - Kent
✨Tip Number 1
Get to know the company inside out! Research Greensleeves Care, their values, and what they stand for. This will help you connect with them during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This can give you insider knowledge and potentially a referral!
✨Tip Number 3
Prepare for those tricky questions! Think about how your past experiences align with the role of Customer Sales/Relations Manager. Be ready to share specific examples of how you've built relationships and driven sales in the past.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Customer Sales\Relations Manager - Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Sales/Relations Manager. Highlight your experience in sales and relationship management, especially in care homes or similar sectors. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for helping families find the right care home and how you can contribute to our values of respect, openness, and responsibility. Let us know why you’re the perfect fit for Greensleeves Care.
Showcase Your Communication Skills: As a Customer Sales/Relations Manager, strong communication is key. Use clear and engaging language in your application to demonstrate your ability to build trust and connect with families. We want to see your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Greensleeves Care!
How to prepare for a job interview at Greensleeves Care
✨Know Your Purpose
Before the interview, take some time to reflect on why you want to work in a role that combines sales with purpose. Be ready to share your passion for helping families find the right care home, as this will resonate with the values of Greensleeves Care.
✨Showcase Your Relationship Skills
Prepare examples from your past experiences where you've successfully built relationships, especially in sales or care settings. Highlight how you’ve guided clients through important decisions, as this is crucial for the Customer Sales/Relations Manager role.
✨Research the Market
Familiarise yourself with the local care home market in Kent and Sussex. Being able to discuss current trends or challenges during your interview will demonstrate your proactive approach and understanding of the industry.
✨Engage with Their Values
Greensleeves Care places a strong emphasis on respect, openness, and responsibility. Think about how these values align with your own and be prepared to discuss how you embody them in your professional life.