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- Tasks: Deliver parts efficiently while maintaining stock and ensuring customer satisfaction.
- Company: Join Greenshields JCB Limited, a leading name in the parts industry.
- Benefits: Enjoy a competitive salary, pension, healthcare, and life insurance.
- Why this job: Be part of a dynamic team, enhance customer relationships, and develop your sales skills.
- Qualifications: Must have a clean driving licence and a passion for customer service.
- Other info: Full-time role with a Monday to Friday schedule, starting June 2025.
The predicted salary is between 24000 - 28000 £ per year.
Location - Farnham, Surrey, GU10 4LG
Contract - Full Time (5 days a week - Monday to Friday)
Hours - 42.5 (07:30am - 17:00pm)
Salary - £28,000.00 - £28,450.00 per annum
Commission - Monthly KPI bonus
Benefits - Pension, Healthcare, Life insurance x 3 basic annual salary
Start date - 1st June 2025
Outline of the Role
To work alongside a very successful team within a busy Parts Department. The role will involve delivering parts to our customers and, if required, moving group stock around the depots in the Southeast of England. You will be responsible for achieving daily individual sales and profit targets through the effective use of resources and to pro-actively maintain and develop the depot sales and profitability by value-added selling and enhancing customer relationships.
Key Responsibilities
- Deliver parts and attachments in response to customer requests in an efficient and safe manner.
- Maintain correct van stock.
- Ensure all parts taken from stock to fulfil customer orders are invoiced before they are removed from the stores area, hence keeping stock physical against screen correct.
- Deliver parts out to customers, ensuring the necessary paperwork is completed.
- A percentage of the van work will involve moving stock across our 8 depots in the Southeast of England.
- If all deliveries are complete, there may be a small requirement to answer all incoming both internal and external telephone calls at the Farnham depot.
- Suggest appropriate product alternatives if applicable and take advantage of all add-on selling opportunities to maximise sales and profit whilst maintaining the highest levels of customer satisfaction and confidence.
- Nurture customer business covering all product ranges to achieve individual and depot profit targets, and participate and maximise all marketing and promotional offers to achieve desired results.
- Be fully aware and adhere to the company policy on cash, cheque and credit card transactions received on behalf of the company.
- Strictly adhere to company credit control procedures.
- Complete all required administration accurately, effectively and on time.
- Be familiar with the appearance and purpose of all parts and use catalogues and price lists to identify parts to meet customer requirements.
- Keep price lists up to date.
- Operate a fork lift truck in a safe and responsible manner.
- Present a professional image at all times.
- Carry out all work practices in line with the Company Health and Safety Policy.
- Meet and exceed customer expectations whilst maintaining profitability.
- Contribute to the overall success of Greenshields JCB Limited through teamwork and good communication within the Company.
- Maintain a high standard of cleanliness and housekeeping.
- Hold a clean and valid driving licence.
This job description is accurate at the time of writing. It is the Company’s practice to periodically examine employees' job descriptions and to update as required.
Van Delivery Driver employer: Greenshields JCB Limited
Contact Detail:
Greenshields JCB Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and the routes you will be taking. Knowing the quickest and most efficient ways to deliver parts can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience in customer service or sales during your discussions. This role involves maintaining customer relationships, so showcasing your ability to engage with customers effectively is crucial.
✨Tip Number 3
Demonstrate your knowledge of vehicle maintenance and safety regulations. Being able to discuss how you ensure the van is in good condition and adheres to health and safety policies will show your commitment to the role.
✨Tip Number 4
Prepare to discuss how you handle challenges on the road, such as delays or difficult customers. Providing examples of your problem-solving skills can help you stand out as a reliable candidate.
We think you need these skills to ace Van Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to delivery driving and customer service. Emphasise any previous roles where you managed stock or interacted with customers, as these are key aspects of the Van Delivery Driver position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your ability to meet sales targets, maintain stock accuracy, and provide excellent customer service. Personalise it to show your enthusiasm for the role and the company.
Highlight Relevant Skills: In your application, be sure to mention skills such as time management, communication, and teamwork. These are crucial for the role, especially since you'll be working within a busy Parts Department and interacting with customers regularly.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for maintaining accurate stock and paperwork in this role.
How to prepare for a job interview at Greenshields JCB Limited
✨Know the Route
Familiarise yourself with the areas you'll be delivering to. Understanding the local geography can help you answer questions about how you'd handle deliveries efficiently and safely.
✨Demonstrate Customer Service Skills
Be prepared to discuss how you would handle customer interactions. Highlight any previous experience in customer service and how you can maintain high levels of satisfaction while achieving sales targets.
✨Showcase Your Organisational Skills
Talk about your ability to manage stock and paperwork effectively. Mention any systems or methods you use to keep track of deliveries and ensure accuracy in invoicing.
✨Emphasise Safety Awareness
Discuss your understanding of health and safety policies, especially regarding driving and handling stock. Be ready to explain how you prioritise safety in your work practices.