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- Tasks: Service and repair JCB construction equipment while providing top-notch customer support.
- Company: Join a world-class engineering company known for its innovation and quality.
- Benefits: Enjoy competitive salary, medical plans, life assurance, pension scheme, and ongoing training.
- Why this job: Be part of a dynamic team, work independently, and develop valuable skills in a thriving industry.
- Qualifications: NVQ Level 3 in Mechanical Engineering or 10 years of relevant experience required.
- Other info: Opportunities to supervise apprentices and ensure safety standards are met.
The predicted salary is between 30000 - 42000 £ per year.
Based in Farnham, Hemel, Braintree, Burgess Hill, Thatcham or the Midlands
We are seeking experienced Field Service Engineers based at four of our depots: Farnham, Hemel, Braintree, Burgess Hill, or Thatcham. Additionally, we are looking for engineers to cover the Midlands region. The role involves servicing and repairing JCB construction plant and equipment for a diverse customer base across the South East of England.
- Provide onsite customer support for machinery within the region
- Maintain machinery in optimal condition through scheduled maintenance, repairs, and inspections
- Complete jobs efficiently, to a high standard, and within set timeframes
- Develop and sustain good relationships with internal and external customers
- Work independently to troubleshoot and resolve issues
- Ensure all work and personal equipment comply with safety standards
- Supervise apprentices when required to ensure quality work and safety procedures
Key skills required:
- NVQ Level 3 or equivalent in Plant/Land-Based Mechanical Engineering
- Or 10 years of relevant experience in Plant/Land-based mechanics
- Ability to service a wide range of heavy tracked JCB machinery
- Investigate and diagnose technical problems
- CPCS Card
- Strong interpersonal, customer, and commercial awareness
- Efficient, flexible, and able to work independently
In return, you will receive:
- Salary based on experience (contact us for details)
- Medical and Dental Cash Plan
- Life Assurance
- Contributory Pension Scheme
- Uniform
- Ongoing JCB and in-house training
This is an excellent opportunity for a skilled field service engineer to join a world-class engineering company!
Apply Now
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Need help? Call 0330 900 9 100 for assistance
or +44 (0) 330 900 9 100
Registered Office
Greenshields JCB Ltd
Gravel Hill Road
Farnham
Surrey
GU10 4LG
Registration No: 3235098
VAT Reg No: 270 9442 94
Join us at the Edenbridge & Oxted Show on 24–25 August 2025 at Ardenrun Showground, Lingfield, Surrey, to see the JCB Dancing Diggers in action!
#J-18808-Ljbffr
Field Service Engineer employer: Greenshields JCB Limited
Contact Detail:
Greenshields JCB Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with JCB machinery and equipment. Understanding the specific models and their common issues will give you an edge during interviews and help you demonstrate your technical knowledge.
✨Tip Number 2
Network with current or former Field Service Engineers in the industry. They can provide insights into the role and may even refer you to opportunities within their companies, including ours at StudySmarter.
✨Tip Number 3
Prepare for practical assessments by brushing up on your troubleshooting skills. Being able to quickly diagnose and resolve mechanical issues will showcase your expertise and efficiency.
✨Tip Number 4
Highlight your customer service skills during interviews. As a Field Service Engineer, building strong relationships with clients is crucial, so be ready to share examples of how you've successfully managed customer interactions in the past.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in servicing and repairing JCB machinery or similar equipment. Include specific examples of your technical skills and any NVQ Level 3 qualifications or equivalent experience.
Craft a Strong Cover Letter: Write a cover letter that addresses the key skills mentioned in the job description. Emphasise your ability to work independently, troubleshoot issues, and maintain customer relationships. Show enthusiasm for the role and the company.
Highlight Safety Compliance: Since safety is crucial in this role, mention any relevant training or certifications you have that demonstrate your commitment to safety standards. This could include your CPCS Card or any other safety-related qualifications.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for a Field Service Engineer.
How to prepare for a job interview at Greenshields JCB Limited
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of JCB machinery and plant mechanics. Be prepared to discuss specific models you've worked on and any technical challenges you've faced. This will show your expertise and confidence in the field.
✨Demonstrate Customer Service Skills
Since the role involves onsite customer support, be ready to share examples of how you've built relationships with clients in the past. Highlight your interpersonal skills and how you handle difficult situations to ensure customer satisfaction.
✨Showcase Problem-Solving Abilities
Prepare to discuss instances where you've had to troubleshoot and resolve issues independently. Employers value engineers who can think on their feet and come up with effective solutions quickly.
✨Emphasise Safety Awareness
Safety is paramount in this role, so be sure to mention your understanding of safety standards and procedures. Discuss any relevant certifications, like your CPCS Card, and how you ensure compliance in your work.
