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- Tasks: Service and repair JCB construction equipment while providing onsite customer support.
- Company: Join a world-class engineering company known for its innovation and quality.
- Benefits: Enjoy a competitive salary, medical and dental plans, life assurance, and ongoing training.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in the industry.
- Qualifications: NVQ Level 3 in Plant Engineering or 10 years of relevant experience required.
- Other info: Work independently, supervise apprentices, and ensure safety standards are met.
The predicted salary is between 28800 - 43200 £ per year.
Based in Farnham, Hemel, Braintree, Burgess Hill, Thatcham or the Midlands
We are seeking experienced Field Service Engineers based at four of our depots: Farnham, Hemel, Braintree, Burgess Hill, or Thatcham. Additionally, we are looking for engineers to cover the Midlands region. The role involves servicing and repairing JCB construction plant and equipment for a diverse customer base across the South East of England.
- Provide onsite customer support for machinery within the region
- Maintain machinery in optimal condition through scheduled maintenance, repairs, and inspections
- Complete jobs efficiently, to a high standard, and within set timeframes
- Develop and sustain good relationships with internal and external customers
- Work independently to troubleshoot and resolve issues
- Ensure all work and personal equipment comply with safety standards
- Supervise apprentices when required to ensure quality work and safety procedures
Key skills required:
- NVQ Level 3 or equivalent in Plant/Land-Based Mechanical Engineering
- Or 10 years of relevant experience in Plant/Land-based mechanics
- Ability to service a wide range of heavy tracked JCB machinery
- Investigate and diagnose technical problems
- CPCS Card
- Strong interpersonal, customer, and commercial awareness
- Efficient, flexible, and able to work independently
In return, you will receive:
- Salary based on experience (contact us for details)
- Medical and Dental Cash Plan
- Life Assurance
- Contributory Pension Scheme
- Uniform
- Ongoing JCB and in-house training
This is an excellent opportunity for a skilled field service engineer to join a world-class engineering company!
Apply Now
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Need help? Call 0330 900 9 100 for assistance
or +44 (0) 330 900 9 100
Registered Office
Greenshields JCB Ltd
Gravel Hill Road
Farnham
Surrey
GU10 4LG
Registration No: 3235098
VAT Reg No: 270 9442 94
Join us at the Edenbridge & Oxted Show on 24–25 August 2025 at Ardenrun Showground, Lingfield, Surrey, to see the JCB Dancing Diggers in action!
#J-18808-Ljbffr
Field Service Engineer employer: Greenshields JCB Limited
Contact Detail:
Greenshields JCB Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with JCB machinery and its specific maintenance requirements. Understanding the technical aspects of the equipment will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Field Service Engineers, especially those who have worked with JCB equipment. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your troubleshooting and problem-solving experiences in detail. Be ready to share specific examples of how you've successfully diagnosed and resolved issues in the past, as this is a key aspect of the role.
✨Tip Number 4
Showcase your interpersonal skills during any interactions with our team. Building rapport and demonstrating your ability to communicate effectively with customers and colleagues will set you apart from other candidates.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in servicing and repairing JCB machinery or similar equipment. Include specific examples of your technical skills and any NVQ Level 3 qualifications or equivalent experience.
Craft a Strong Cover Letter: Write a cover letter that addresses the key skills mentioned in the job description. Emphasise your ability to work independently, troubleshoot issues, and maintain customer relationships. Show enthusiasm for the role and the company.
Highlight Safety Compliance: Since safety is crucial in this role, mention any relevant training or certifications you have that demonstrate your commitment to safety standards. This could include your CPCS Card or any other safety-related qualifications.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for a Field Service Engineer.
How to prepare for a job interview at Greenshields JCB Limited
✨Showcase Your Technical Skills
Make sure to highlight your NVQ Level 3 or equivalent in Plant/Land-Based Mechanical Engineering, or your extensive experience in the field. Be prepared to discuss specific examples of how you've serviced and repaired JCB machinery in the past.
✨Demonstrate Problem-Solving Abilities
Field Service Engineers often face unexpected challenges. Prepare to share instances where you've successfully diagnosed and resolved technical problems, showcasing your troubleshooting skills and ability to work independently.
✨Emphasise Customer Relationship Management
Since the role involves maintaining good relationships with customers, be ready to discuss how you've effectively communicated with clients in previous roles. Highlight any experiences where you provided exceptional customer support or built strong professional relationships.
✨Safety First
Understanding and adhering to safety standards is crucial in this role. Be prepared to talk about your knowledge of safety procedures and how you've ensured compliance in your previous positions, especially when supervising apprentices.
