Service Desk Coordinator: SLA-Driven Support for Major Accounts

Service Desk Coordinator: SLA-Driven Support for Major Accounts

Full-Time No working from home possible
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GreensafeIT is seeking a Service Desk Coordinator in Kidderminster to support their growing Service Desk. The role is focused on managing ticket resolutions in line with SLAs and providing first line support to service coordinators. The ideal candidate will demonstrate excellent communication and problem-solving skills, with a proactive and adaptable approach to varied tasks.

The company offers benefits including pension contributions, holiday entitlement, and access to a gym facility, fostering an engaging work environment.

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Contact Details:

GreensafeIT Recruitment Team