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- Tasks: Lead a team of hardware repair technicians and ensure top-quality repairs.
- Company: Join Greensafe IT, a leader in IT recycling and services.
- Benefits: Enjoy staff discounts, gym access, and referral bonuses.
- Why this job: Make a real impact in a growing department with career development opportunities.
- Qualifications: 2+ years in hardware repair and supervisory experience preferred.
- Other info: Dynamic work environment with a focus on innovation and teamwork.
The predicted salary is between 26000 - 31000 £ per year.
Location: Droitwich, Worcestershire
Salary: £26,000 - £31,000 per annum, dependant on skillset and experience.
Vacancy Type: Contract, Mon-Fri working hours 37.5 hour a week
As an IT recycler and supplier of IT Services, we have overseen more than 3 million devices through the IT lifecycle and are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.
Greensafe IT is seeking an experienced and driven Senior Engineer to join a team of hardware repair technicians within our Internal Engineering department. The ideal candidate will have worked in a repair role for a minimum of 2 years, ideally in a supervisory position.
The role will take ownership of some of the daily operational tasks, ensuring work schedules are met, repairs are performed to the highest quality standards, and opportunities for process improvement are identified and implemented. This is a hands-on role that combines technical expertise with supervisory responsibilities.
We are seeking an individual with a mature mindset, energy and drive who can bring their skills to further enhance this growing department. For those who can apply themselves to overachieving, there will come opportunities for development within the business.
Key Responsibilities:
- Supervise and mentor (where necessary) a team of IT hardware repair technicians, providing guidance, training, and support.
- Perform daily technical tasks including diagnosing hardware faults, identifying required parts for repair (laptops, phones etc.), assessing cosmetic damage, raising warranties, and completing repairs.
- Ensure the team adheres to company policies, standards, and safety protocols.
- Foster a collaborative and motivated work environment, encouraging professional growth within the team.
- Plan and coordinate the daily schedule of repair tasks, ensuring deadlines and customer requirements are met.
- Monitor workloads and allocate resources effectively to optimize productivity.
- Serve as the escalation point for complex technical issues and provide hands-on support as needed.
- Ensure all repairs are completed to the highest standards, meeting or exceeding customer expectations.
- Conduct regular quality checks and audits on completed work.
- Develop and implement best practices to maintain and improve service quality.
- Identify inefficiencies and bottlenecks within repair workflows and propose actionable solutions.
- Collaborate with management to implement process improvements that enhance operational efficiency.
- Stay updated on industry trends and emerging technologies to continuously refine repair techniques and practices.
- Maintain accurate records of repair activities, team performance, and quality metrics.
- Prepare and deliver regular reports on team productivity, repair outcomes, and process enhancements.
Competencies & Behaviours:
- Excellent organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
- Strong communication skills, both verbal and written, to interact effectively with team members and stakeholders.
- A positive and calm mindset.
- Proficiency in diagnostic tools, repair equipment, and relevant software applications.
- A proactive and solution-oriented mindset with a keen eye for detail.
- 2 years minimum in a hardware repair role.
- Supervisor/Team Lead experience is highly desirable.
- Certifications such as CompTIA A+, Network+, or equivalent are highly advantageous.
- Proven experience in IT hardware repair, with strong technical skills and a thorough understanding of IT systems and devices.
- Strong analytical skills to assess trends and make data-driven decisions.
Benefits:
- Staff discount online store
- Company events
- Refer a friend Scheme - £150+
- On-site Fully Equipped Gymnasium
To Apply: If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Senior Hardware Engineer employer: GreensafeIT
Contact Detail:
GreensafeIT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Hardware Engineer
✨Tip Number 1
Networking is key! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on that perfect Senior Hardware Engineer role.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and being ready to discuss your past experiences. We recommend practising common interview questions related to hardware repair and team leadership to showcase your expertise.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds!
✨Tip Number 4
Make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Greensafe IT.
We think you need these skills to ace Senior Hardware Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Hardware Engineer role. Highlight your relevant experience in hardware repair and any supervisory roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention any specific achievements that showcase your expertise.
Showcase Your Technical Skills: In your application, be sure to highlight your technical skills and any certifications you have, like CompTIA A+ or Network+. We love seeing candidates who are proactive and solution-oriented, so let us know how you've applied these skills in past roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at GreensafeIT
✨Know Your Hardware Inside Out
As a Senior Hardware Engineer, you’ll need to demonstrate your technical expertise. Brush up on common hardware issues and repair techniques relevant to laptops and phones. Be ready to discuss specific examples from your past experience where you diagnosed and resolved complex problems.
✨Showcase Your Leadership Skills
Since the role involves supervising a team, be prepared to share your experiences in mentoring or leading others. Think of instances where you fostered a collaborative environment or improved team performance. Highlight how you can motivate and guide your future colleagues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to handle a difficult repair task or manage a tight deadline. Practise articulating your thought process and the steps you would take to ensure quality standards are met.
✨Demonstrate Your Continuous Learning Mindset
Stay updated on industry trends and emerging technologies, as this is crucial for the role. Be ready to discuss any recent developments in hardware repair or IT systems that excite you. This shows your passion for the field and your commitment to professional growth.
