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- Tasks: Supervise a team of IT hardware repair technicians and perform hands-on repairs.
- Company: Join Greensafe IT, a leader in IT recycling and services.
- Benefits: Enjoy staff discounts, company events, and access to a fully equipped gym.
- Why this job: Make a real impact in tech while developing your skills in a dynamic environment.
- Qualifications: 2+ years in hardware repair with supervisory experience preferred.
- Other info: Opportunities for career growth and professional development await you.
The predicted salary is between 30000 - 35000 £ per year.
Location: Droitwich
Salary: from £30,000 - £35,000 per annum, dependant on skillset and experience.
Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract.
As an IT recycler and supplier of IT Services, we have overseen more than 3 million devices through the IT lifecycle and are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.
Greensafe IT is seeking an experienced and driven Senior Engineer to join a team of hardware repair technicians within our Internal Engineering department. The ideal candidate will have worked in a repair role for a minimum of 2 years, ideally in a supervisory position. The role will take ownership of some of the daily operational tasks, ensuring work schedules are met, repairs are performed to the highest quality standards, and opportunities for process improvement are identified and implemented. This is a hands-on role that combines technical expertise with supervisory responsibilities. We are seeking an individual with a mature mindset, energy and drive who can bring their skills to further enhance this growing department. For those who can apply themselves to overachieving, there will come opportunities for development within the business.
Key Responsibilities
- Supervise and mentor (where necessary) a team of IT hardware repair technicians, providing guidance, training, and support.
- Perform daily technical tasks including diagnosing hardware faults, identifying required parts for repair (laptops, phones etc.), assessing cosmetic damage, raising warranties, and completing repairs.
- Ensure the team adheres to company policies, standards, and safety protocols.
- Foster a collaborative and motivated work environment, encouraging professional growth within the team.
- Plan and coordinate the daily schedule of repair tasks, ensuring deadlines and customer requirements are met.
- Monitor workloads and allocate resources effectively to optimize productivity.
- Serve as the escalation point for complex technical issues and provide hands-on support as needed.
- Ensure all repairs are completed to the highest standards, meeting or exceeding customer expectations.
- Conduct regular quality checks and audits on completed work.
- Develop and implement best practices to maintain and improve service quality.
- Identify inefficiencies and bottlenecks within repair workflows and propose actionable solutions.
- Collaborate with management to implement process improvements that enhance operational efficiency.
- Stay updated on industry trends and emerging technologies to continuously refine repair techniques and practices.
- Maintain accurate records of repair activities, team performance, and quality metrics.
- Prepare and deliver regular reports on team productivity, repair outcomes, and process enhancements.
Competencies & Behaviours
- Excellent organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
- Strong communication skills, both verbal and written, to interact effectively with team members and stakeholders.
- A positive and calm mindset.
- Proficiency in diagnostic tools, repair equipment, and relevant software applications.
- A proactive and solution-oriented mindset with a keen eye for detail.
- 2 years minimum in a hardware repair role.
- Supervisor/Team Lead experience is highly desirable.
- Certifications such as CompTIA A+, Network+, or equivalent are highly advantageous.
- Proven experience in IT hardware repair, with strong technical skills and a thorough understanding of IT systems and devices.
- Strong analytical skills to assess trends and make data-driven decisions.
Benefits
- Staff discount online store
- Company events
- Refer a friend Scheme - £150+
- On-site Fully Equipped Gymnasium
To Apply
If you feel you are a suitable candidate and would like to work for GreenSafe IT, please do not hesitate to apply.
Computer Repair Engineer in England employer: GreensafeIT
Contact Detail:
GreensafeIT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Computer Repair Engineer in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your repair work or any projects you've tackled, make sure to share it during interviews. It’s a great way to demonstrate your expertise and passion for the role.
✨Tip Number 3
Prepare for the technical interview! Brush up on common hardware issues and repair techniques. Be ready to discuss your past experiences and how you’ve solved complex problems in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Computer Repair Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Computer Repair Engineer role. Highlight your relevant experience, especially any supervisory roles and technical skills that match what we're looking for. We want to see how you can bring your unique expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention any specific achievements in hardware repair that demonstrate your capabilities.
Show Off Your Technical Skills: We love seeing candidates who are proud of their technical skills! Be sure to include any certifications like CompTIA A+ or Network+, and detail your hands-on experience with diagnostic tools and repair equipment. This will help us understand your technical prowess.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at GreensafeIT
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge before the interview. Be prepared to discuss specific hardware repair techniques, diagnostic tools, and any relevant software applications. This will show that you’re not just a candidate but a passionate techie who knows their stuff!
✨Show Off Your Leadership Skills
Since the role involves supervising a team, be ready to share examples of how you've successfully led or mentored others in previous positions. Highlight any experiences where you improved team performance or resolved conflicts, as this will demonstrate your capability to foster a collaborative work environment.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling complex technical issues or managing tight deadlines. Think through some scenarios beforehand and outline how you would approach them. This will help you articulate your problem-solving skills effectively during the interview.
✨Research the Company Culture
Get to know Greensafe IT and its values. Understanding their approach to customer service and teamwork can give you an edge. You can weave this knowledge into your answers, showing that you’re not only a fit for the role but also for the company culture.