Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team managing the configuration of 150,000 devices annually.
- Company: Join a dynamic tech company in Kidderminster with a focus on innovation.
- Benefits: Competitive salary, staff discounts, gym access, and career progression opportunities.
- Other info: Great environment for growth with potential to advance to senior leadership roles.
- Why this job: Make a real impact in tech operations while developing your leadership skills.
- Qualifications: Experience in IT configuration and strong people management skills required.
The predicted salary is between 30000 - 35000 £ per year.
Location: Kidderminster
Salary: £30,000 - £35,000 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 30th April 2026
The Configuration Suite Manager is accountable for leading and overseeing the Device Configuration and Commissioning department, managing the throughput of approximately 150,000 devices annually. This role is responsible for ensuring operational efficiency, maintaining the highest quality standards, and driving continuous improvement initiatives that foster innovation, deliver cost savings, and enhance overall service excellence.
Key Responsibilities
- Team Leadership: Manage, coach, provide clear direction and develop a team, fostering accountability, collaboration, and continuous growth.
- Operations Management: Oversee device configuration, commissioning, and QA (laptops, desktops, tablets, phones, servers, printers), ensuring throughput and service levels are met.
- Quality & Compliance: Set and monitor quality standards, conduct audits, and ensure adherence to customer and regulatory requirements.
- Process Improvement: Drive efficiency, cost savings, and scalability through automation, tools, and workflow enhancements. Lead initiatives to scale operations, supporting with device volumes.
- Stakeholder Engagement: Report on performance, risks, and opportunities to leadership, manage escalations, and support new service launches.
- Resource Planning: Allocate staff and resources effectively, balancing demand, cost efficiency, and service delivery.
Skills and Qualifications
- Performance & KPIs: Deliver high throughput, on-time device configuration and shipping; achieve 98% first time-right quality rates; improve cost efficiency and staff performance.
- Decision-Making: Approve day-to-day operational changes, process improvements, and tooling adoption within budget; elevate major budgetary or contractual matters.
- Collaboration: Partner with internal teams (Head of Service, Technology Lead, QA, Logistics, Procurement, IT Ops) and manage external relationships with customers and vendors.
- Compliance & Security: Ensure adherence to ISO27001, Cyber Essentials Plus, GDPR, and customer-specific security standards; maintain audit readiness.
- Future Development: Lead cross-site service standardisation, contribute to strategic innovation projects, and progress towards senior leadership opportunities.
Experienced leader with proven success managing large-scale IT configuration or technical operations teams. Strong people management skills, ideally with experience developing younger or less experienced teams. Skilled in operational planning, process management, and high-volume device handling. Knowledgeable in IT hardware configuration, quality assurance, and compliance standards. Analytical and data-driven, with the ability to interpret KPIs and implement meaningful improvements. Strong communication and stakeholder management abilities, with a customer-focused mindset. Familiarity with ITIL, Lean, or Six Sigma methodologies is an advantage.
Benefits
- Opportunity to progress to Head of Service Operations or wider leadership roles.
- Staff discount, online store.
- Company events.
- Refer a friend Scheme - £150+.
- On-site Fully Equipped Gymnasium.
Configuration Suite Manager employer: GreensafeIT
Contact Detail:
GreensafeIT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Configuration Suite Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values, recent projects, and challenges they face. This will help you tailor your answers and show that you're genuinely interested in the Configuration Suite Manager position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience in managing large-scale operations, as these are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Configuration Suite Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Configuration Suite Manager role. Highlight your experience in managing teams and overseeing operations, especially in IT configuration or technical operations. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved efficiency, quality, or team performance in previous roles. This helps us see the impact you've made.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position and our company.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at GreensafeIT
✨Know Your Stuff
Make sure you understand the ins and outs of device configuration and commissioning. Brush up on your knowledge of IT hardware, quality assurance, and compliance standards. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
As a Configuration Suite Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, collaboration, and driving performance. Highlight any experience you have with developing less experienced team members.
✨Be Ready for Process Improvement Questions
Expect questions about how you've driven efficiency and cost savings in previous roles. Think of specific initiatives you've led or been part of, especially those involving automation or workflow enhancements. This will demonstrate your proactive approach to operational excellence.
✨Engage with Stakeholders
Prepare to discuss how you've managed relationships with internal teams and external vendors. Be ready to share examples of how you've reported on performance, handled escalations, and supported new service launches. This will show your ability to communicate effectively and manage expectations.