At a Glance
- Tasks: Lead sales operations, improve processes, and support commercial success.
- Company: Join GreensafeIT, a leader in IT recycling and services.
- Benefits: Enjoy staff discounts, company events, and access to a gym.
- Other info: Office-based role with opportunities for cross-functional collaboration and travel.
- Why this job: Shape sales functions and make a real impact on customer experience.
- Qualifications: Experience in sales operations, data analysis, and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Sales Operations Manager - Technical Services
Location
Kidderminster
Salary
£35,000 per annum
Vacancy Type
Permanent, Full Time
Are you ready to play a key role in shaping how our sales function operates and grows?
We’re looking for an experienced Sales Operations and Business Enablement professional to improve the processes, systems, reporting and controls that support our commercial success.
Greensafe IT is an IT recycler and services provider with experience managing more than 3 million devices across the IT lifecycle.
We provide expert guidance in this complex, fast-moving market.
In this role, you’ll create structure and visibility across the sales pipeline, support accurate forecasting and commercial decision-making, and help opportunities move smoothly from the sales team into operational delivery.
This is an exciting opportunity for someone who enjoys bringing people, processes and data together to support better decisions, stronger performance and an excellent customer experience.
Key Responsibilities
- Lead the Sales Operations and Business Enablement function, providing structure and practical support across sales processes, systems, data, reporting and customer handovers.
- Connect the Sales and Services teams, making sure opportunities move into operational delivery with clear ownership, complete information and agreed onboarding requirements.
- Oversee quotes and statements of work, ensuring approvals, pricing, document versions and commercial requirements are managed consistently.
- Own sales reporting and insight, providing clear, accurate information on the sales pipeline, forecasts, revenue, conversion, capacity, risks and future operational demand.
- Maintain high-quality customer relationship management system data, ensuring customer, opportunity, quote and handover information is accurate, complete and up to date.
- Set and monitor performance measures and agreed service standards across Sales Operations, including turnaround times, approvals, data quality, reporting and workflow efficiency.
- Coordinate and resolve queries across Sales, Services, Transition, Finance, Information Technology Asset Disposal, Supply Chain, business systems and senior stakeholders, ensuring clear ownership and timely resolution.
- Define and manage the process from sale to transition, ensuring customer requirements, data and operational information are complete and ready for successful onboarding and delivery.
- Strengthen governance and ways of working by setting clear responsibilities, regular reporting, escalation routes and consistent processes across teams.
- Support onboarding readiness through customer relationship management system configuration, workflow coordination, reporting requirements, data management and clear communication between teams.
- Identify and deliver continuous improvements through automation, streamlined workflows, consistent reporting and simpler processes.
- Lead and develop the Sales Operations team, setting clear priorities, expectations and service standards while creating a collaborative, high-performing environment.
What we’re looking for
- Organised and detail-focused: You work accurately, meet deadlines and manage competing priorities effectively.
- Confident with data: You can analyse information, produce clear reports and dashboards, and turn findings into useful commercial and operational insight.
- Commercially aware: You understand sales processes, forecasting, revenue performance and the importance of strong commercial controls.
- A strong communicator: You build effective relationships and communicate confidently with colleagues across Sales, Services, Operations, Finance, Transition and senior leadership.
- Accountable: You take ownership, follow through on commitments and make sure actions are completed.
- A practical problem-solver: You identify risks early, resolve issues and escalate when needed.
- Focused on improvement: You look for opportunities to simplify processes, automate tasks, improve reporting and increase efficiency.
- Quality-minded: You maintain high standards of data quality, documentation, process compliance and governance.
- An encouraging leader: You can support and develop team members while creating clear expectations and a collaborative, high-performing environment.
- This is an
Office-based role with regular cross-functional stakeholder engagement, with occasional travel for governance meetings, stakeholder reviews, process workshops or customer-related activity.
Benefits
- Staff discount online store
- Company events
- Refer a friend Scheme - £150+
- On-site Fully Equipped Gymnasium
- To Apply
If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Sales Operations Manager - Technical Services in Kidderminster employer: GreenSafeIT Careers
Greensafe IT is an exceptional employer located in Kidderminster, offering a supportive work culture that prioritises employee growth and development. With a focus on teamwork and collaboration, employees benefit from a fully equipped gymnasium, staff discounts, and engaging company events, making it an ideal place for those seeking a rewarding career in IT configuration.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Manager - Technical Services in Kidderminster
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Manager - Technical Services at GreenSafeIT Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including GreenSafeIT Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Manager - Technical Services. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Manager - Technical Services in Kidderminster
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for GreenSafeIT Careers:When writing your cover letter, make sure to tailor your message specifically for GreenSafeIT Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at GreenSafeIT Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show GreenSafeIT Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show GreenSafeIT Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with GreenSafeIT Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
