Student Management Officer #Woodlands

Working Hours

• Monday to Friday, 7:30am to 2:00 pm

Key Responsibilities

1. Investigate & Case Support

• Assist with fact-finding for minor incidents
• Obtain student and witness statements
• Prepare structured incident reports for school leaders

2. Student Engagement & Mentorship

• Build positive relationships through regular check-ins and mentoring
• Provide social-emotional support to students
• Patrol school areas to identify students needing help
• Promote inclusion and sense of belonging

3. Parent Engagement

• Partner with parents via calls, meetings, or home visits
• Update parents on progress and concerns
• Co-develop strategies for better behaviour and attendance

4. Documentation & Case Management

• Keep accurate case notes and progress records
• Attend regular case reviews with HOD Student Management
• Refer students to external agencies (FSC, MSF) when needed

5. Social-Emotional Learning (SEL)

• Design and run SEL modules for selected students
• Provide in-class support to observe and guide students

6. Administrative Support

• Track late-coming, offences, and interventions
• Maintain strict confidentiality of all student information
• Perform other student management duties as assigned

Qualifications & Experience

• Must be registered with MOE
• Must come from former uniformed service or social service background (e.g., police, prison service, or equivalent)
• Minimum 3 years' experience working directly with at-risk youth in schools, community, or correctional settings
• Must have genuine passion for working with children and believe in their potential to grow