Account Director

Greenpark is a global, award-winning digital agency specialising in omnichannel search and social. Our raison d’etre is to create amazing content that people and algorithms love. How? Through data-led and performance-driven search and social content to help brands create meaningful connections that impact people's lives. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house models. We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Straumann, Ricola, Globe Telecom, and more.

Want the real inside scoop? Our Playbook gives you a peek into how we work, collaborate, and get things done at Greenpark. Check it out here

Our Values

As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’ are the values that guide us.

About the role

Your role is to support the People & Culture Lead with a wide range of HR tasks, including HR administration, maintaining the HRIS, and ensuring the seamless operation of the People & Culture function. Additionally, this position involves taking ownership of key office support responsibilities, contributing to the smooth running of day-to-day operations.

What you’ll do

HR Administration:

• Create and distribute Company letters and contracts for freelancers & employees.
• Action the needed right-to-work for new joiners for their region.
• Lead the onboarding process, ensuring all tasks are completed, documents are signed, and files are accurately stored, while continuously identifying opportunities to improve the process.
• Maintain up-to-date visa right-to-work checks, flag upcoming visa expirations to the People & Culture Lead.
• Ensure all employee changes are reflected in the S&L system, coordinating with TA and IT as needed. Manage monthly HR credit card transactions in collaboration with the Finance team.
• Maintaining up-to-date and accurate records, including processing and storing documents

HRIS Management:

• Support the People & Culture Lead in keeping the HRIS up to date, including but not subject to Company links and documents, public holidays, employee profiles (e.g., notice periods, probation end dates, salary/job changes).

Payroll Administration:

• Assist the People & Culture Lead in managing the payroll platform, actioning admin requests, and addressing document queries from employees.

Employee Engagement:

• Organise and manage employee gifts for birthdays, leavers, and special occasions.
• Support with the preparation of the People slide for the monthly Townhall presentation, sharing key People updates for the monthly IMM.
• Support the People & Culture Lead in planning employee socials and events, ensuring they are engaging and inclusive.

Office Support:

• Manage bi-weekly office needs, such as groceries and supplies, and coordinate cleaning arrangements with the office cleaner.
• Provide support to EMEA employees for business travel and accommodation, in line with Finance approvals.

Private Medical Insurance and Other Benefits:

• Assist with the management of Greenpark’s Private Medical Insurance and other employee insurances, as needed.

About you

• HR or office admin experience preferred, graduates welcome with strong soft skills and eagerness to learn
• HRIS/payroll familiarity a plus, training provided
• Strong attention to detail and accuracy
• Discreet and trustworthy with confidential information
• Excellent organisational skills, able to manage multiple priorities
• Clear, professional communication
• Proactive and solutions-focused
• Positive attitude, confident to ask questions and learn quickly
• You live & breathe Greenpark’s core values ‘We Strive’, ‘Acting Together’, ‘With Kindness’ -championing openness, respect, innovation, and teamwork - so that every interaction, both internally and externally, reflects our commitment to our values.

How we’ll support you

• 25 days of holidays per year + UK bank holidays and your birthday off.
• Christmas Closure - (extra days on top of your holiday allowance)
• A monthly entertainment subscription paid by the company (e.g. Amazon Prime, Netflix, Spotify, etc)
• Private pension and private healthcare insurance.
• Access to VDU Eye Tests and Employee Assistance Programme (EAP).
• Participate in wellness and peer recognition initiatives (e.g. On The Spot Awards and Value Champion Awards).
• LinkedIn Learning – Access to a leading online learning platform, which offers a wide variety of courses including business, creative and technical skills.
• Social Events – Join us for our major annual social events: Spring, Summer, Halloween and Christmas parties, plus many other ad-hoc events.
• Enhanced maternity/paternity leave allowances.
• WFA policy – work from abroad for up to 4 weeks per year.
• Yearly Calm subscription

At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive.

All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics.