Events and Community Manager, EMEA (Contract) in London

Events and Community Manager EMEA

This is an EMEA role that will require travel to support in-person initiatives. The role is remote-based, with flexibility to utilize in-office option.

About the Role

Reporting to the Head of Open AI Academy and Forum in EMEA, we are seeking an enthusiastic and highly organised events and community manager to join the Open AI Global Affairs team.

In this role, you will oversee the programming, planning, coordination, and execution of both online and in-person events, manage content roadmaps, and collaborate with cross‑functional teams to execute high‑profile engagements that serve Global Affairs priorities.

Key Responsibilities

• Support the Head of Academy and Forum in EMEA in day‑to‑day planning and execution of Academy and Forum programming aligned with Open AI’s regional Global Affairs priorities.
• Design and execute online and in-person events across EMEA – such as in‑person training, webinars, and panel discussions – that reflect the missions of the Open AI Academy and Forum, also ensuring programming is culturally relevant and locally informed.
• Manage timelines, guest communications, vendors, travel, and follow‑ups for regional activations.
• Track KPIs, participant feedback, and performance metrics, and provide regular internal reporting across initiatives.
• Oversee end‑to‑end event strategy and execution, including programming, complex logistics, budgeting and delivery.
• Manage content roadmaps – oversee the development and scheduling of online Open AI Academy and Forum events and webinars, ensuring they meet the needs of the community and align with broader organisational objectives.
• Coordinate cross‑functional contributors – collaborate with internal teams, including policy, events, communications, go‑to‑market to ensure impactful initiatives.
• Develop and execute community engagement strategies – create and implement plans to foster a vibrant online and in‑person community.
• Monitor and analyse community metrics – track engagement and feedback to inform continuous improvement of Open AI Academy and Forum programming.

We're looking for

• Event production expertise – hands‑on experience planning and executing both online and in‑person events, from strategy and programming to on‑the‑ground execution.
• AI enthusiast – experience working with agents to automate workflows a plus.
• Comfort with tools like Figma, Hub Spot.
• Content strategy and coordination skills – ability to oversee content development, manage roadmaps, and ensure a consistent and engaging community experience.
• Strong communication and collaboration skills – a talent for conveying ideas effectively and working cross‑functionally with both internal teams and external community members.
• Adaptability – the ability to navigate changing priorities while managing multiple projects with attention to detail.
• Languages – fluency in English, additional EU languages a plus.

Additional responsibilities

• Responsible for building tailored event invites in Hub Spot.
• Own member segmentation underpinned by data‑driven insights.
• Own virtual and in‑person event coordination including: organising event details into shared documentation, collecting speaker assets, scheduling speaker talk track, cross‑functional planning calls and more.
• Own all tactical workflows related to building events on the community platform hosted by Gradual.
• Main POC for events coordination with Gradual: submitting requests to build events, produce live streams, create tailored ticket types for hybrid events.
• Manage guest list for in‑person events in collaboration with relevant teams.
• In‑person event support in EMEA, in all regional priority geographies. Must be willing to travel approx 25% of time.
• About Open AI

Open AI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity.

We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.

AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

About the Team

Open AI’s mission is to ensure that artificial general intelligence benefits all of humanity.

Achieving this goal requires more than cutting‑edge research – it also demands deep, durable engagement with policymakers, institutions, industry leaders, and communities shaping the future of AI around the world.

The Global Affairs team leads this engagement globally, building trusted relationships with governments, regulators, civil society organisations, academic institutions, and strategic partners.

By bringing external perspectives into Open AI – and helping communicate Open AI’s priorities outward – we support thoughtful governance frameworks, responsible standards, and public understanding of AI technologies.

#J-18808-Ljbffr