At a Glance
- Tasks: Manage client relationships and drive water efficiency programmes for a sustainable future.
- Company: Join Affinity Water, a leader in environmental services with a commitment to innovation.
- Benefits: Enjoy a competitive salary, generous holidays, health plans, and family-friendly policies.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on water conservation while enhancing customer experiences.
- Qualifications: Strong relationship management skills and a passion for environmental sustainability.
The predicted salary is between 35000 - 35000 € per year.
This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme.
Operational Area: Water Efficiency Team
Reference: AWAM05
Contract: Fixed Term Contract – 31st March 2027
Hours: Full-time, 37.5 hours per week
Salary: Circa £35,000
Location: Hatfield (2 days), offices in Waterloo or Dartford (1 day), 2 days remote
Role Overview
As Account Manager, you will act as the critical interface between client, operations, and customers – ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme.
This is an opportunity to shape how a large-scale environmental service is delivered on the ground – improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes.
This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience. You'll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of this organisation's work.
Benefits
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifice schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
This charity is an equal opportunities employer and welcomes applications from all members of the community.
Affinity Water Account Manager in London employer: GreenJobs Ltd
Affinity Water is an exceptional employer, offering a dynamic work environment where employees can make a significant impact on water efficiency and customer experience. With a strong focus on employee well-being, generous holiday entitlements, and comprehensive health support, the company fosters a culture of innovation and accountability. Located in Hatfield with flexible working options, this role provides unique opportunities for professional growth while contributing to vital environmental outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Affinity Water Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the water efficiency sector or those who work at Affinity Water. A friendly chat can open doors and give you insights that might just set you apart from the competition.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Affinity Water’s projects and values, especially around water efficiency. Show us you’re not just another candidate but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on how you’d handle client relationships and performance metrics, as these are key in the Account Manager role. The more comfortable you are, the better you'll shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team and making an impact in water efficiency.
We think you need these skills to ace Affinity Water Account Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in water efficiency and client management. We want to see how your skills align with the role of Account Manager, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for water saving and environmental impact shine through in your application. We love candidates who are genuinely motivated by making a difference, so share any personal experiences or projects that reflect this passion.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re the right fit for the role!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing talent out there!
How to prepare for a job interview at GreenJobs Ltd
✨Know Your Water Efficiency Stuff
Make sure you brush up on the latest trends and regulations in water efficiency. Being able to discuss how you can contribute to improving water-saving initiatives will show your passion for the role and the environment.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate effectively and maintain high standards of customer service, as this is crucial for the Account Manager position.
✨Be Data-Driven
Since the role involves working with data to drive performance, come prepared with examples of how you've used data analysis to improve outcomes in previous roles. This will demonstrate your analytical skills and proactive approach.
✨Demonstrate Your Organisational Skills
The job requires managing multiple priorities, so be ready to discuss how you stay organised and ensure that all tasks are completed efficiently. Share specific strategies or tools you use to keep everything on track.
