Strategic Consultant I in London

Our mission at Greenhouse is to make hiring work for everyone – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can achieve our mission. Join us to do the best work of your career, solving meaningful problems with remarkable teams.

Greenhouse is looking for a Strategic Consultant to join our team! The Strategic Consultant owns Greenhouse’s largest and most complex paid strategic enablement engagements via professional services. You will be an integral member of the Customer Success and Professional Services teams, accelerating Greenhouse-led implementations and conducting system audits, strategic advisement, reconfigurations, and change management. High proficiency with Greenhouse Recruiting is only part of the skillset we're looking for. A successful candidate will be skilled at distilling complex needs into digestible workflows, and feels comfortable inspiring decision makers to action.

Who will love this job

• An organized multi-tasker - you can handle multiple complex engagements simultaneously and never lose sight of detail and organization in the process.
• A collaborative teammate - you work with both internal and external stakeholders to drive the success of project.
• A strategic thinker - you're an expert in all things Greenhouse and Talent Acquisition best practices and policies, and use your knowledge to advise and provide clear and actionable recommendations.
• A creative builder - you see the gaps in processes and actively work to optimize documentation, resources, people, tools, workflows, etc.
• An advocate - you turn customers from passive users to active champions of our product.

What you’ll do

• Work strategically with our largest and fastest-growing customers to help upgrade their workflows, system configurations, and recruiting strategies.
• Build documentation and playbooks to standardize consulting engagements and processes.
• Strategize and oversee the professional services lifecycle of multiple projects at a time.
• Partner with customers for specific lengths of time to advise, educate, and facilitate changes based on your recommendations.
• Engage in change management and evangelism.
• Conduct account and workflow audits, including detailed recommendations.
• Additional projects and responsibilities as business needs require.

You should have

• Extensive Greenhouse knowledge.
• Project management experience.
• 3+ years experience advising on talent-related functions.
• Experience helping to build internal programs and process improvements.
• Excellent verbal and written communication skills; assertive, strategic and thoughtful.
• Demonstrated ability to manage and work well on a team, and adapt to a constantly changing environment with competing priorities.
• Comfortable using AI tools day-to-day and curious about how they could help customers get more out of their recruiting process.
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse.

If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply!

Applicants must be legally eligible to work in the United Kingdom as of the start date chosen by the Company.

At Greenhouse, we live by our mission through using our own product to help us hire the right person for the job, every time. We’re committed to designing and responsibly using AI tools to transform how we work while keeping people at the center. We are a remote-first company and have shared office spaces in New York City and Ireland, and optional co-working spaces that give us flexibility to do our best work anywhere. We take an active role in our growth through a performance review program that’s committed to providing actionable feedback, and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company – and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. We’re proud to have built an award-winning culture that’s been recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row.

Greenhouse Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to accommodations@greenhouse.io.