People Operations Coordinator

About Us
Established in 2002, Greenhouse Sports is a youth charity specifically using sport to support social change. Sport is our hook to engage young people and one of the vehicles through which we support youth development. But our purpose is not to create elite athletes or address physical inactivity. Rather, we create opportunities for young people to recognise their strengths and develop the skills they need to thrive both now and in the future. We work across London, Portsmouth, and Leicester, specifically in areas of high deprivation. We embed evidence-based positive youth development programmes into primary and secondary schools. These programmes are delivered by our trusted, high-quality coach-mentors who deliver year-round to ensure that young people have ongoing access to sport, mentoring, enrichment, and employability activities. The result of this work is that every year, Greenhouse Sports supports over 9,000 young people to attend school more often, improve their wellbeing, and raise their aspirations, transforming life chances in the communities that need us the most.

Purpose of the Role
Greenhouse Sports believes its people are its most important asset. From our coach mentors delivering impact on the front line to the teams supporting our growth, everything we achieve is powered by our people. We are looking for a People Operations Coordinator to join our team and play a key role in delivering a smooth, professional and engaging employee experience across the organisation. This is a hands-on, operational HR role with a strong focus on administration, alongside opportunities to contribute to projects and continuous improvement across the People function. You’ll be the first point of contact for HR queries, supporting the full employee lifecycle—from recruitment and onboarding through to payroll, systems, and employee experience initiatives. Reporting directly to the Head of People, you’ll gain broad exposure across HR and play an important role in keeping everything running smoothly.

• HR Operations & Systems
  • Manage and maintain our HR system (PeopleHR), ensuring data is accurate and up to date.
  • Monitor absence and holiday data, flagging trends or concerns to managers.
  • Produce reports and support GDPR compliance and data integrity.
  • Support the upkeep and documentation of People processes and policies.
• Payroll & Benefits
  • Prepare monthly payroll data for our external provider, ensuring accuracy and timely submission.
  • Manage pension data and resolve payroll queries.
  • Support payroll sign-off processes with Finance and senior stakeholders.
  • Administer employee benefits (e.g. Westfield Health, BetterSpace).
• Recruitment & Onboarding
  • Coordinate end-to-end recruitment processes, including posting ads and scheduling interviews.
  • Manage and optimise use of the Applicant Tracking System (ATS).
  • Prepare contracts and onboarding documentation.
  • Conduct pre-employment checks (RTW, DBS, references, etc.).
  • Deliver HR induction and manage new starter onboarding.
  • Monitor probation periods and support line managers.
• Learning, Development & Compliance
  • Coordinate internal and external training (including safeguarding and first aid).
  • Track completion of training and performance reviews.
  • Support CPD agreements and development activity across the organisation.
• Employee Experience & Engagement
  • Support employee engagement and culture initiatives.
  • Play an active role in staff wellbeing and organising social activities.
  • Help create a positive and inclusive employee experience.
• Support to Head of People
  • Assist with employee relations administration, including note-taking.
  • Provide first-line guidance on policies and procedures.
  • Support continuous improvement across the People function.

Experience
You have experience in an HR or administrative role. You have strong organisational skills and high attention to detail. You’re confident using systems (HRIS experience helpful, but not essential). You have a good working knowledge of Microsoft Office (especially Excel). You understand HR processes and best practice (or have a willingness to learn).

Skills
You are approachable, empathetic, and able to build relationships quickly. You’re discreet and always maintain confidentiality. You are proactive and solutions-focused. You are a team player with a positive, can-do attitude.

Please ensure you have provided both your CV and Cover Letter to support your application. We will be interviewing candidates on a rolling basis, so please do submit your application as soon as you can. Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.