Techary is seeking a 2nd Line Support Technician to deliver remote technical support to end users. You will address escalations, provide VIP support, and participate in out-of-hours on P1 incidents with a strong customer-first mindset.
Responsibilities include resolving tickets, supporting Windows/macOS/M365/AD/Exchange, and collaborating with the TechOps team to improve reliability and documentation.
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VIP Remote 2nd-Line IT Support Technician employer: Greenhouse Software, Inc.
At Financial Times, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and a supportive environment that encourages professional development. Located in a vibrant city, we offer competitive benefits and the chance to work on impactful projects that shape the future of information delivery.
