Baringa is seeking an experienced Senior Consultant or Manager in London to help clients evolve how they serve customers with AI-driven transformation. You will work side-by-side with clients to identify demand, journeys and pain points, embedding AI into day-to-day operations and delivering end-to-end improvements.
The role focuses on reimagining customer service, applying AI across voice and digital channels, and delivering practical change from strategy through to implementation.
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Senior Consultant & Manager, AI for Customer Experience employer: Greenhouse Software, Inc.
At Financial Times, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and a supportive environment that encourages professional development. Located in a vibrant city, we offer competitive benefits and the chance to work on impactful projects that shape the future of information delivery.