Retention & Loyalty Specialist

Retention & Loyalty Specialist

Full-Time On-site
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GoFibre is hiring a Loyalty Advisor in Edinburgh to speak with customers considering leaving or changing their service, and to identify solutions that keep them connected. You will be part of our Customer Loyalty team, resolving objections and explaining the value of our fibre products.

The role emphasizes building trust, achieving retention targets, and delivering a brilliant customer experience in a fast-paced, target-driven environment.

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Retention & Loyalty Specialist employer: Greenhouse Software, Inc.

At Financial Times, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and a supportive environment that encourages professional development. Located in a vibrant city, we offer competitive benefits and the chance to work on impactful projects that shape the future of information delivery.

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Contact Details:

Greenhouse Software, Inc. Recruitment Team