Member Experience Concierge β€” Wellness Club

Member Experience Concierge β€” Wellness Club

Full-Time On-site
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Virgin Active, a premium wellness club, is hiring two Full-time Member Journey Hosts in Greater London. You’ll be the warm heartbeat of the club, building emotional connections and guiding members through the Virgin Active community with personalised outreach and concierge-style support.

You’ll engage daily in service huddles, celebrate milestones, and help members reconnect to classes, PTs, and events, while maintaining club readiness and a welcoming atmosphere.

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Member Experience Concierge β€” Wellness Club employer: Greenhouse Software, Inc.

At Financial Times, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and a supportive environment that encourages professional development. Located in a vibrant city, we offer competitive benefits and the chance to work on impactful projects that shape the future of information delivery.

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Contact Details:

Greenhouse Software, Inc. Recruitment Team