Virgin Active in London is seeking an Experience & Operations Manager to join our Operations Team. You will lead the Member Journey Host and Duty Manager teams, driving hospitality, operational excellence and member retention, while partnering with the General Manager to shape the clubβs experience.
The role requires proven leadership in a customer-focused environment, a passion for service, and strong abilities in data-driven engagement, budgeting and safety compliance.
#J-18808-Ljbffr
Experience & Operations Lead β Member Hospitality employer: Greenhouse Software, Inc.
At Financial Times, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and a supportive environment that encourages professional development. Located in a vibrant city, we offer competitive benefits and the chance to work on impactful projects that shape the future of information delivery.