boxxe is seeking a Managed Services Support Analyst to provide 1st line support for its Managed Services customers. The role emphasizes technical problem-solving and strong customer service, with processes to route unresolved items to Incident Management.
You will handle multiple workstreams, logging time and following SOPs to meet SLAs. The successful candidate will gain exposure to a range of technologies and build a solid IT foundation.
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1st Line IT Support Engineer – Managed Services in Cheltenham employer: Greenhouse Software, Inc.
At Financial Times, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and a supportive environment that encourages professional development. Located in a vibrant city, we offer competitive benefits and the chance to work on impactful projects that shape the future of information delivery.
