At a Glance
- Tasks: Assist with vehicle rentals, cleaning, and customer service in a dynamic environment.
- Company: Join Premier Motors, the Isle of Wight's trusted automotive expert.
- Benefits: Enjoy 30 days holiday, employee discounts, and career development opportunities.
- Other info: Flexible hours with a supportive team and on-site parking.
- Why this job: Make a difference in customer experiences while working with vehicles you love.
- Qualifications: Previous experience in vehicle rental or customer service is a plus.
The predicted salary is between 25000 - 27000 € per year.
Premier Motors are seeking a reliable and proactive Vehicle Rental Assistant to support the daily operations of our vehicle rental business. This hybrid role combines customer service, vehicle transportation, and fleet cleaning responsibilities. The successful candidate will help maintain high vehicle presentation standards, ensure timely vehicle movements, and provide excellent service to customers.
Salary: £12.71 per hour
Hours: Monday to Friday, 8.00am to 5.00pm, i.e. 40 hours per week, 1 hour lunch break (unpaid). One in three Saturdays of the month, September to May, 8.30 am to 12.30 pm, June to August, 8.30 am to 3.30 pm.
Key Responsibilities:
- Vehicle Preparation & Cleaning
- Clean and valet rental vehicles to company standards, including interior and exterior cleaning.
- Inspect vehicles for damage, cleanliness, fuel levels, and maintenance issues.
- Ensure vehicles are ready for customer collection on schedule.
- Report defects, warning lights, or mechanical concerns promptly.
- Driver & Vehicle Logistics
- Deliver and collect rental vehicles from customers across the Isle of Wight.
- Conduct vehicle handovers and basic customer walkthroughs.
- Maintain accurate delivery and collection records.
- Ensure safe and lawful driving at all times.
- Rental Operations Support
- Assist customers with bookings, paperwork, and rental queries.
- Support check-in/check-out procedures.
- Help manage vehicle availability and parking organisation.
- Use company systems/apps to update vehicle status and job progress.
- Customer Service
- Provide professional and friendly service at all times.
- Handle customer concerns calmly and efficiently.
- Represent the company positively during off-site collections and deliveries.
Ideally, we are looking for:
- Previous experience in vehicle rental, logistics, delivery driving, or car valeting.
- Familiarity with vehicle inspection procedures.
- Customer-facing experience.
- Full valid clean driving licence.
- Comfortable driving various vehicle types and sizes.
- Good attention to detail and cleanliness standards.
- Strong punctuality and reliability.
- Ability to work independently and as part of a team.
- Basic IT/smartphone skills.
- Physically capable of vehicle cleaning and movement tasks.
In return we'll offer:
- 30 days holiday including 8 bank holidays.
- Company sick pay that increases with length of service.
- Pension with Greenhous contribution.
- Career development opportunities.
- Employee discounts.
- Qualified First Aiders.
- Free will writing service.
- Free mortgage advice service.
- On-site parking (Site Specific).
Who we are:
Premier Motors is the Isle of Wight's trusted automotive expert. We are proud to be the Main Ford Dealer, Ford Transit Centre, MG Dealer, and Van Centre Servicing provider, also offering an Accident Repair Centre and car & van hire services. We are committed to delivering outstanding service and building lasting relationships with our customers.
Job Types: Full-time, Permanent
Pay: £12.71 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
- Sick pay
Experience: vehicle rental, logistics, delivery driving, or car valeting: 2 years (preferred)
Vehicle inspection procedures: 1 year (preferred)
Licence/Certification: UK Driving Licence (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Rental Assistant/Driver/Cleaner in Newport employer: Greenhous
At Premier Motors, we pride ourselves on being an excellent employer, offering a supportive work culture that values reliability and proactivity. Our team enjoys competitive benefits such as 30 days of holiday, career development opportunities, and employee discounts, all while working in a dynamic environment on the beautiful Isle of Wight. Join us to be part of a trusted automotive expert where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Assistant/Driver/Cleaner in Newport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Motors. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and vehicle handling. Practise your responses with a friend or in front of a mirror. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show off your skills! If you have experience in vehicle cleaning or logistics, be ready to share specific examples. Talk about how you’ve maintained high standards in previous roles and how you can bring that same dedication to Premier Motors.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Rental Assistant/Driver/Cleaner in Newport
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience you have in vehicle rental, logistics, or customer service. We want to see how your background aligns with the role, so don’t hold back on those relevant skills!
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your skills match the responsibilities listed in the job description. It shows us you’re genuinely interested in joining our team at Premier Motors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Greenhous
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Vehicle Rental Assistant. Familiarise yourself with vehicle cleaning standards, customer service expectations, and the logistics involved in vehicle delivery and collection. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss your previous customer service experiences. Think of specific examples where you handled customer queries or concerns effectively. Highlighting your ability to remain calm and professional under pressure will impress the interviewers.
✨Demonstrate Your Attention to Detail
Attention to detail is crucial for maintaining high vehicle presentation standards. During the interview, mention any past experiences where your attention to detail made a difference, whether in vehicle inspection or cleaning. You could even bring up how you ensure vehicles are ready for collection on time.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Vehicle Rental Assistant. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
