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- Tasks: Manage customer queries and ensure prompt payments while supporting the finance team.
- Company: Join Greenhous, a leading dealer group with over 100 years of experience.
- Benefits: Enjoy 30 days holiday, company sick pay, and employee discounts on various services.
- Why this job: Be part of a dynamic team and make a real impact in a busy finance department.
- Qualifications: Strong admin skills, excellent communication, and a knack for teamwork are essential.
- Other info: Opportunities for career growth and a supportive workplace culture await you.
The predicted salary is between 25 - 30 £ per hour.
An excellent opportunity has arisen for a Credit Control Administrator to work within our busy Finance Department at Greenhous DAF Wolverhampton. You will strengthen the existing team and help us to provide excellent service to our five sites and support other areas of our DAF Dealers. Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are always met.
Working Hours: Monday to Friday 8.30 am to 5.00 pm, i.e. 40 hours per week. 30 minutes for lunch (unpaid).
Salary: £12.21 per hour.
Key Responsibilities:
- To deal with customer queries in a timely manner via email and telephone.
- To chase up debts via telephone to ensure we receive prompt payments.
- To allocate cash/banking when required.
- To allocate DAF payments we receive and reconcile them.
- To monitor aged debtors’ analysis.
- To control customer credit limits.
- To monitor credit limits.
- To provide reception cover when required.
- Perform any ad hoc duties within the finance department.
Ideally, we are looking for:
- Knowledge of the Keyloop system would be an advantage.
- Able to work under own initiative.
- Strong administration and organisational skills.
- Excellent communication and customer service skills.
- Computer literate, with a good working knowledge of Word, Excel and Outlook.
- Ability to work in a team.
In return we’ll offer:
- 30 Days Holiday Including 8 Bank Holidays
- Company Sick Pay That Increases With Length Of Service
- Pension With Greenhous Contribution
- Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
- Qualified Mental Health First Aiders
- Free Will Writing Service
- Free Mortgage Advice Service
- Free Eye Tests For VDU Users
- Free Flu jabs if you are ineligible through the NHS
- On-Site Parking (Site Specific)
- Cycle To Work Scheme
- Positive Workplace EAP – Employee Assistance Program
Who are we: Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers. Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.
Credit Control Administrator - Willenhall in Wolverhampton employer: Greenhous Group
Contact Detail:
Greenhous Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator - Willenhall in Wolverhampton
✨Tip Number 1
Get to know the company! Research Greenhous DAF and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with customer queries, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to boost your confidence!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining our finance team at Greenhous DAF.
We think you need these skills to ace Credit Control Administrator - Willenhall in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Administrator role. Highlight your relevant experience, especially in finance and customer service, to show us you’re the perfect fit for our team.
Show Off Your Skills: Don’t forget to showcase your strong administration and organisational skills. We want to see how you can manage tasks efficiently and effectively, so give us examples of when you've done this in the past!
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and get straight to the point.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to upload your CV directly, making the process smooth for both you and us!
How to prepare for a job interview at Greenhous Group
✨Know Your Numbers
As a Credit Control Administrator, you'll be dealing with financial data daily. Brush up on your knowledge of aged debtors' analysis and cash allocation. Be prepared to discuss how you would handle specific scenarios involving customer queries or debt chasing.
✨Show Off Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about examples where you've successfully resolved customer issues or worked as part of a team, as these will demonstrate your ability to provide great service.
✨Familiarise Yourself with Keyloop
If you have experience with the Keyloop system, make sure to mention it! If not, do a bit of research to understand its functions. Showing that you're proactive about learning new systems can really impress the interviewers.
✨Prepare for Teamwork Questions
Since teamwork is essential in this role, think of times when you've collaborated effectively with others. Be ready to share how you contribute to a positive team environment and how you handle any challenges that arise within a team setting.
