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- Tasks: Manage warranty and service admin tasks in a fast-paced dealership environment.
- Company: Join Greenhous DAF, a leading UK dealer group with over 100 years of experience.
- Benefits: Enjoy 30 days holiday, company sick pay, employee discounts, and more.
- Why this job: Kickstart your career in a supportive team while ensuring top-notch customer care.
- Qualifications: Organised, detail-oriented, and able to work independently.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Greenhous DAF in Willenhallis currently seeking a dedicated and detail-orientedWarranty and Service Administratorto join our dynamic and fast-paced team. This is a fantastic opportunity for someone looking to develop their career within a supportive and thriving commercial vehicle dealership.
As part of our busy service department, you will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately, helping to maintain the high standards of customer care we’re known for.
If you thrive in a high-energy environment, enjoy working as part of a team, and are ready to take the next step in your career, we’d love to hear from you.
Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.
Key Responsibilities:
- Analysing, processing workshop job cards and invoicing.
- Communicate with customers and obtain final order numbers.
- Process and input DAF warranty and contract claims via DCE.
- Input costs on customers own portals.
- Dealing with incoming and outgoing telephone calls.
Ideally, we are looking for:
- Organised and good attention to detail.
- Ability to adapt quickly.
- Able to work under own initiative.
In return we’ll offer:
As a permanent Greenhous employee, you will be entitled to:
- 30 Days Holiday Including 8 Bank Holidays
- Company Sick Pay That Increases With Length Of Service
- Pension With Greenhous Contribution
- Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
- Qualified Mental Health First Aiders
- Free Will Writing Service
- Free Mortgage Advice Service
- Free Eye Tests For VDU Users
- Free Flu jabs if you are ineligible through the NHS
- On-Site Parking (Site Specific)
- Cycle To Work Scheme
- Period Positive Workplace
- EAP – Employee Assistance Program
Who are we:
Greenhousis firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.
Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.
Apply for Warranty and Service Administrator
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Warranty and Service Administrator employer: Greenhous Group
Contact Detail:
Greenhous Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty and Service Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings at places like Greenhous DAF.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand what makes Greenhous tick and how you can contribute to their success as a Warranty and Service Administrator.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with customers and colleagues, being clear and confident in your conversations is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our dynamic team at Greenhous DAF.
We think you need these skills to ace Warranty and Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warranty and Service Administrator role. Highlight your organisational skills and attention to detail, as these are key for the position. We want to see how your experience aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at Greenhous DAF. Share specific examples of how you’ve handled similar tasks in the past, especially in a fast-paced environment.
Showcase Your Communication Skills: Since you'll be communicating with customers and processing claims, it's important to demonstrate your communication skills in your application. We love candidates who can convey information clearly and effectively, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Greenhous Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Warranty and Service Administrator. Familiarise yourself with warranty processes, invoicing, and customer communication. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Organisational Skills
Since the job requires great attention to detail and organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure accuracy in your work.
✨Be Ready to Adapt
The fast-paced environment at Greenhous means things can change quickly. Think of times when you've had to adapt to new situations or challenges. Highlight your flexibility and willingness to learn, as this will resonate well with the interviewers.
✨Engage with Enthusiasm
During the interview, express your excitement about the opportunity to work in a dynamic team. Ask questions about the company culture and the service department. Showing genuine interest will help you stand out and demonstrate that you’re a good fit for their team.
