At a Glance
- Tasks: Identify and supply vehicle parts while delivering top-notch customer service.
- Company: Join a respected team at DAF Wolverhampton, a leader in the commercial vehicle industry.
- Benefits: Enjoy 30 days holiday, training opportunities, and a chance for career growth.
- Other info: Work nights with a supportive team and engage with customers directly.
- Why this job: Be part of a dynamic environment and make a real impact in the parts department.
- Qualifications: Experience in customer service and strong administration skills are essential.
The predicted salary is between 25000 - 30000 € per year.
An exciting new opportunity has arisen to join the business at our DAF Wolverhampton site. This is a fantastic chance to become part of a well-established and respected team, where you will play a key role in supporting the smooth and efficient operation of our parts department.
As a Nights Commercial Parts Person, you will be responsible for identifying, sourcing, and supplying vehicle parts to both internal workshop teams and external customers. You will deliver excellent customer service, ensure accurate stock management, and contribute to the overall success of the dealership. This role offers a dynamic working environment, opportunities for training and development, and the chance to build a long-term career within the commercial vehicle industry. If you are motivated, detail-oriented, and have a passion for delivering high-quality service, we would love to hear from you.
Working Hours: Tuesday to Friday, 7.00 pm to 7.00 am, i.e. 44 hours per week, 1 hour lunch break (unpaid).
Salary: Dependent on experience (will be discussed at interview stage).
Key Responsibilities:
- Working within our telesales office.
- Working alongside our existing night staff in a supporting role.
- Processing and upselling commercial vehicle customer parts requirements.
- Dealing with technical requests and using a host of product identification aids.
- Building professional and trustworthy relationships with our customers.
- Supporting and working with our external parts sales team.
- Taking key roles in campaigns and targeted sales activity.
- Interacting with customers that visit our premises.
- Satisfying internal parts requirements and interacting with our busy workshop team.
- Market information gathering.
- Liaising with key suppliers.
Ideally, we are looking for:
- Excellent administration skills.
- Knowledge gained from customer service within the motor vehicle sector or similar.
- Experience working to performance targets.
- Previous experience in a similar role is essential.
In return, we’ll offer:
As a permanent Greenhous employee, you will be entitled to 30 Days Holiday Including 8.
Nights Commercial Parts Person in Swindon employer: Greenhous Group Ltd
At Greenhous, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment at our DAF Wolverhampton site. As a Nights Commercial Parts Person, you will benefit from comprehensive training and development opportunities, a strong emphasis on teamwork, and the chance to build a rewarding career in the commercial vehicle industry. Our commitment to employee well-being is reflected in our generous holiday allowance and a culture that values excellence in customer service and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Commercial Parts Person in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the role of a Nights Commercial Parts Person. Think about how your skills match what they’re looking for and be ready to share specific examples of your experience.
✨Tip Number 3
Show off your customer service skills! In this role, you'll be dealing with both internal teams and external customers, so be prepared to demonstrate how you can deliver top-notch service and build strong relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at DAF Wolverhampton.
We think you need these skills to ace Nights Commercial Parts Person in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Nights Commercial Parts Person role. Highlight any relevant experience in customer service and parts management, and don’t forget to mention your ability to work under pressure and meet performance targets.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the commercial vehicle industry and how your skills align with our needs. Be sure to mention why you want to join our team at DAF Wolverhampton.
Show Off Your Customer Service Skills:Since delivering excellent customer service is key in this role, make sure to provide examples of how you've gone above and beyond for customers in your application. We love seeing candidates who are motivated and detail-oriented!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Greenhous Group Ltd
✨Know Your Parts
Familiarise yourself with common vehicle parts and their functions. This will not only help you answer technical questions but also show your passion for the industry. Brush up on any specific parts related to commercial vehicles, as this will be crucial in your role.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you went above and beyond to meet a customer's needs, especially in a fast-paced environment. This will demonstrate your commitment to providing high-quality service.
✨Show Your Team Spirit
Since you'll be working alongside existing night staff, highlight your ability to work well in a team. Share experiences where you collaborated effectively with colleagues to achieve a common goal, as teamwork is key in this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and expectations for the Nights Commercial Parts Person role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
