At a Glance
- Tasks: Support our parts department by sourcing and supplying vehicle parts to customers and workshops.
- Company: Join Greenhous, a leading dealer group with over 100 years of experience.
- Benefits: Enjoy 30 days holiday, employee discounts, and career development opportunities.
- Other info: Flexible working hours with a supportive workplace culture.
- Why this job: Be part of a dynamic team and make a real impact in the commercial vehicle industry.
- Qualifications: Experience in customer service and administration, preferably in the motor vehicle sector.
The predicted salary is between 30000 - 40000 € per year.
An exciting new opportunity has arisen to join the business at our DAF Wolverhampton site. This is a fantastic chance to become part of a well-established and respected team, where you will play a key role in supporting the smooth and efficient operation of our parts department.
As a Nights Commercial Parts Person, you will be responsible for identifying, sourcing, and supplying vehicle parts to both internal workshop teams and external customers. You will deliver excellent customer service, ensure accurate stock management, and contribute to the overall success of the dealership. This role offers a dynamic working environment, opportunities for training and development, and the chance to build a long-term career within the commercial vehicle industry.
If you are motivated, detail-oriented, and have a passion for delivering high-quality service, we would love to hear from you.
Working Hours: Tuesday to Friday, 7.00 pm to 7.00 am, i.e. 44 hours per week, 1 hour lunch break (unpaid)
Salary: Dependent on experience (will be discussed at interview stage).
Key Responsibilities:
- Working within our telesales office.
- Working alongside our existing night staff in a supporting role.
- Processing and upselling commercial vehicle customer parts requirements.
- Dealing with technical requests and using a host of product identification aids.
- Building professional and trustworthy relationships with our customers.
- Supporting and working with our external parts sales team.
- Taking key roles in campaigns and targeted sales activity.
- Interacting with customers that visit our premises.
- Satisfying internal parts requirements and interacting with our busy workshop team.
- Market information gathering.
- Liaising with key suppliers.
Ideally, we are looking for:
- Excellent administration skills.
- Knowledge gained from customer service within the motor vehicle sector or similar.
- Experience working to performance targets.
- Previous experience in a similar role is essential.
In return we’ll offer:
- 30 Days Holiday Including 8 Bank Holidays
- Company Sick Pay That Increases With Length Of Service
- Pension With Greenhous Contribution
- Career Development Opportunities
- Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
- Qualified Mental Health First Aiders
- Free Will Writing Service
- Free Mortgage Advice Service
- Free Eye Tests For VDU Users
- Free Flu jabs if you are ineligible through the NHS
- On-Site Parking (Site Specific)
- Cycle To Work Scheme
- Positive Workplace EAP Employee Assistance Program
Who are we: Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the worlds leading manufacturers. Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.
Nights Commercial Parts Person employer: Greenhous Group Ltd
Greenhous is an exceptional employer, offering a supportive and dynamic work environment at our DAF Wolverhampton site. With a strong focus on employee development, we provide extensive training opportunities, competitive benefits including a generous holiday allowance and pension contributions, and a culture that values teamwork and customer service excellence. Join us to build a rewarding career in the commercial vehicle industry while enjoying unique perks like employee discounts and health initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Commercial Parts Person
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Greenhous. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company, understand their values, and be ready to discuss how your experience aligns with the role of Nights Commercial Parts Person.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've delivered excellent service in the past, especially in the motor vehicle sector. This will help you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Greenhous team.
We think you need these skills to ace Nights Commercial Parts Person
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Nights Commercial Parts Person role. Highlight any relevant experience in customer service and parts management, as well as your administrative skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the commercial vehicle industry and how your skills align with our needs. Let us know why you’re excited about joining our team at DAF Wolverhampton.
Showcase Your Customer Service Skills:Since delivering excellent customer service is key in this role, make sure to include examples of how you've successfully handled customer interactions in the past. We love seeing candidates who can build professional relationships!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Greenhous Group Ltd
✨Know Your Parts
Familiarise yourself with common vehicle parts and their functions. This will help you answer technical questions confidently and show that you have a genuine interest in the role.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you went above and beyond to meet customer needs, as this is crucial for the Nights Commercial Parts Person position.
✨Showcase Your Team Spirit
Since you'll be working alongside night staff and supporting the external sales team, be ready to discuss your experience in teamwork. Highlight instances where collaboration led to successful outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
