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- Tasks: Handle customer queries and manage debt collection in a fast-paced finance team.
- Company: Join Greenhous, a leading dealer group with over 100 years of experience.
- Benefits: Enjoy 30 days holiday, employee discounts, and a supportive work environment.
- Why this job: Make a real difference in a dynamic finance department while developing your skills.
- Qualifications: Strong admin skills, good communication, and a team player attitude required.
- Other info: Opportunities for career growth and a positive workplace culture.
The predicted salary is between 10 - 15 £ per hour.
An excellent opportunity has arisen for a Credit Control Administrator to work within our busy Finance Department at Greenhous DAF Wolverhampton. You will strengthen the existing team and help us to provide excellent service to our five sites and support other areas of our DAF Dealers.
Working Hours: Monday to Friday 8.30 am to 5.00 pm, i.e. 40 hours per week. 30 minutes for lunch (unpaid).
Salary: £12.21 per hour
Key Responsibilities- To deal with customer queries in a timely manner via email and telephone.
- To chase up debts via telephone to ensure we receive prompt payments.
- To allocate cash/banking when required.
- To allocate DAF payments we receive and reconcile them.
- To monitor aged debtors’ analysis.
- To control customer credit limits.
- To monitor credit limits.
- To provide reception cover when required.
- Perform any ad hoc duties within the finance department.
- Knowledge of the Keyloop system would be an advantage.
- Able to work under own initiative.
- Strong administration and organisational skills.
- Excellent communication and customer service skills.
- Computer literate, with a good working knowledge of Word, Excel and Outlook.
- Ability to work in a team.
- 30 Days Holiday Including 8 Bank Holidays
- Company Sick Pay That Increases With Length Of Service
- Pension With Greenhous Contribution
- Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
- Qualified Mental Health First Aiders
- Free Will Writing Service
- Free Mortgage Advice Service
- Free Eye Tests For VDU Users
- Free Flu jabs if you are ineligible through the NHS
- On-Site Parking (Site Specific)
- Cycle To Work Scheme
- Period Positive Workplace
- EAP – Employee Assistance Program
Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers. Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.
Credit Control Administrator - Willenhall in Wolverhampton employer: Greenhous DAF Tamworth
Contact Detail:
Greenhous DAF Tamworth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator - Willenhall in Wolverhampton
✨Tip Number 1
Get to know the company! Research Greenhous DAF and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with customer queries and chasing debts, being clear and confident on the phone is key. Try role-playing with a friend to get comfortable!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the Greenhous family.
We think you need these skills to ace Credit Control Administrator - Willenhall in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Administrator role. Highlight your relevant experience, especially in finance and customer service, so we can see how you fit into our team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Keep it friendly and professional!
Show Off Your Skills: Don’t forget to mention your computer skills, especially with Word, Excel, and Outlook. If you have experience with the Keyloop system, make sure to highlight that too – it could give you an edge!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Greenhous DAF Tamworth
✨Know Your Numbers
As a Credit Control Administrator, you'll be dealing with financial data daily. Brush up on your knowledge of key financial terms and concepts, especially those related to credit control and debt management. This will help you answer questions confidently and show that you understand the role.
✨Showcase Your Communication Skills
Since you'll be handling customer queries and chasing debts, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively resolved customer issues in the past, whether through email or phone. This will highlight your ability to provide great service.
✨Familiarise Yourself with Keyloop
If you have any experience with the Keyloop system, make sure to mention it during the interview. If not, do a bit of research to understand its functionalities. Showing that you're proactive about learning can impress the interviewers and demonstrate your initiative.
✨Prepare for Teamwork Questions
The role requires working within a team, so be ready to discuss your experiences collaborating with others. Think of specific instances where you contributed to a team project or helped a colleague. This will show that you can work well in a team environment, which is essential for this position.
