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- Tasks: Manage customer queries and ensure prompt payments while supporting the finance team.
- Company: Join Greenhous, a leading dealer group with over 100 years of experience.
- Benefits: Enjoy 30 days holiday, employee discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in finance.
- Qualifications: Strong admin skills, communication abilities, and computer literacy required.
- Other info: Opportunities for career growth and a positive workplace culture.
The predicted salary is between 10 - 15 £ per hour.
An excellent opportunity has arisen for a Credit Control Administrator to work within our busy Finance Department at Greenhous DAF Wolverhampton. You will strengthen the existing team and help us to provide excellent service to our five sites and support other areas of our DAF Dealers. Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are always met.
Working Hours: Monday to Friday 8.30 am to 5.00 pm, i.e. 40 hours per week. 30 minutes for lunch (unpaid).
Salary: £12.21 per hour
Key Responsibilities:
- To deal with customer queries in a timely manner via email and telephone.
- To chase up debts via telephone to ensure we receive prompt payments.
- To allocate cash/banking when required.
- To allocate DAF payments we receive and reconcile them.
- To monitor aged debtors’ analysis.
- To control customer credit limits.
- To monitor credit limits.
- To provide reception cover when required.
- Perform any ad hoc duties within the finance department.
Ideal Candidate:
- Knowledge of the Keyloop system would be an advantage.
- Able to work under own initiative.
- Strong administration and organisational skills.
- Excellent communication and customer service skills.
- Computer literate, with a good working knowledge of Word, Excel and Outlook.
- Ability to work in a team.
In return we’ll offer:
- 30 Days Holiday Including 8 Bank Holidays
- Company Sick Pay That Increases With Length Of Service
- Pension With Greenhous Contribution
- Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
- Qualified Mental Health First Aiders
- Free Will Writing Service
- Free Mortgage Advice Service
- Free Eye Tests For VDU Users
- Free Flu jabs if you are ineligible through the NHS
- On-Site Parking (Site Specific)
- Cycle To Work Scheme
- Positive Workplace EAP – Employee Assistance Program
Who we are: Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers. Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.
Credit Control Administrator - Willenhall in Wolverhampton employer: Greenhous Commercials DAF
Contact Detail:
Greenhous Commercials DAF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator - Willenhall in Wolverhampton
✨Tip Number 1
Get to know the company! Research Greenhous and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with customer queries and chasing debts, being clear and confident in your communication is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and might even give you a heads-up about the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Greenhous family.
We think you need these skills to ace Credit Control Administrator - Willenhall in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Administrator role. Highlight your relevant experience, especially in finance and customer service, to show us you’re the perfect fit for our team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with us at Greenhous and how your skills align with the responsibilities listed in the job description.
Show Off Your Skills: Don’t forget to mention your computer skills, especially with Word, Excel, and Outlook. If you have experience with the Keyloop system, make sure to highlight that too – it could give you an edge!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Greenhous Commercials DAF
✨Know Your Numbers
As a Credit Control Administrator, you'll be dealing with financial data daily. Brush up on your knowledge of basic accounting principles and be ready to discuss how you would handle customer queries related to payments and debts. This shows you're not just familiar with the role but also confident in managing finances.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Prepare examples of how you've effectively resolved customer issues in the past, whether via email or phone. Practising clear and concise responses will help you demonstrate your ability to handle queries and chase debts professionally.
✨Familiarise Yourself with Keyloop
If you have experience with the Keyloop system, great! If not, do some research on it before the interview. Being able to discuss how you would use this system to allocate cash and reconcile payments will give you an edge over other candidates.
✨Emphasise Teamwork and Initiative
The job requires both teamwork and the ability to work independently. Think of specific instances where you've successfully collaborated with others or taken the initiative to solve a problem. This will show that you can fit into their existing team while also being proactive in your role.
