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- Tasks: Manage warranty and service admin tasks in a fast-paced dealership environment.
- Company: Join Greenhous DAF, a leading UK dealer group with over 100 years of experience.
- Benefits: Enjoy 30 days holiday, company sick pay, employee discounts, and more.
- Why this job: Kickstart your career in a supportive team while ensuring top-notch customer care.
- Qualifications: Organised, detail-oriented, and able to work independently.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Greenhous DAF in Willenhall is currently seeking a dedicated and detail-orientedWarranty and Service Administrator to join our dynamic and fast-paced team. This is a fantastic opportunity for someone looking to develop their career within a supportive and thriving commercial vehicle dealership.
As part of our busy service department, you will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately, helping to maintain the high standards of customer care we’re known for.
If you thrive in a high-energy environment, enjoy working as part of a team, and are ready to take the next step in your career, we’d love to hear from you.
Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.
Key Responsibilities
- Analysing, processing workshop job cards and invoicing.
- Communicate with customers and obtain final order numbers.
- Process and input DAF warranty and contract claims via DCE.
- Input costs on customers own portals.
- Dealing with incoming and outgoing telephone calls.
Ideally, we are looking for:
- Organised and good attention to detail.
- Ability to adapt quickly.
- Able to work under own initiative.
In return we’ll offer:
- 30 Days Holiday Including 8 Bank Holidays
- Company Sick Pay That Increases With Length Of Service
- Pension With Greenhous Contribution
- Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
- Qualified Mental Health First Aiders
- Free Will Writing Service
- Free Mortgage Advice Service
- Free Eye Tests For VDU Users
- Free Flu jabs if you are ineligible through the NHS
- On-Site Parking (Site Specific)
- Cycle To Work Scheme
- Period Positive Workplace
- EAP – Employee Assistance Program
Who are we:
Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.
Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.
Apply for Warranty and Service Administrator
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Warranty and Service Administrator employer: Greenhous Commercials DAF
Contact Detail:
Greenhous Commercials DAF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty and Service Administrator
✨Tip Number 1
Get to know the company! Research Greenhous DAF and understand their values, services, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Greenhous DAF. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to warranty and service administration. Think about how your skills match the job description and be ready to share specific examples of your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Warranty and Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warranty and Service Administrator role. Highlight your organisational skills and attention to detail, as these are key for the position. We want to see how your experience aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at Greenhous DAF. Share specific examples of how you’ve thrived in fast-paced environments and how you can contribute to our high standards of customer care.
Show Off Your Communication Skills: As a Warranty and Service Administrator, communication is key. In your application, demonstrate your ability to communicate effectively, whether it’s through your writing or by mentioning any relevant experience dealing with customers. We love a candidate who can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our dynamic team!
How to prepare for a job interview at Greenhous Commercials DAF
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Warranty and Service Administrator. Familiarise yourself with warranty processes, invoicing, and customer communication. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Organisational Skills
Since the job requires attention to detail and organisation, be ready to share examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained accuracy under pressure.
✨Demonstrate Adaptability
In a fast-paced environment like Greenhous DAF, adaptability is key. Think of situations where you had to quickly adjust to changes or unexpected challenges. Share these stories during your interview to illustrate your ability to thrive in dynamic settings.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, company culture, or specific challenges the service department faces. This not only shows your genuine interest in the role but also helps you assess if it's the right fit for you.
